What are the responsibilities and job description for the Technical Consultant (Salesforce) position at Clarivate?
We are looking for a Technical Consultant / Service & Support Specialist to join our IPfolio Premium Service team! IPfolio is an industry leading IPMS built on the Salesforce Platform. You will use IPfolio's standard product functionality and declarative configuration tools to enable the timely fix to system issues encountered by IPfolio's clients. If you have prior troubleshooting experience in a customer facing environment and familiarity with Salesforce then we would love to speak with you!
About You - experience, education, skills, and accomplishments
- Bachelor's degree in a computer science discipline or equivalent, relevant experience
- At least 5 years of technical and troubleshooting experience
- At least 2 years of configuration experience on the Force.com platform using declarative tools
- At least 1 year of Salesforce System admin experience
It would be great if you also had . . .
What will you be doing in this role?
About the Team
The IPfolio Premium Service Team provides support and consulting services after go-live. IPfolio is an industry leading IPMS built on the Salesforce Platform. You will work in a global team environment with members in the US and EMEA regions.
Hours of Work
Clarivate is an Equal Opportunity Employer Vets / Minorities / Women / Disabled
