What are the responsibilities and job description for the Hospitality Professional position at Clark Associates Companies?
POSITION SUMMARY
The Sales Associate with The Restaurant Store is responsible for delivering a high level of service and satisfaction to all customers in a retail branch location. The Sales Associate will achieve a variety of operational goals through effective customer service strategies that align with the goals of our sales, purchasing, and inventory teams.
ESSENTIAL DUTIES & RESPONSIBILITIES
- Conduct business-to-business sales and customer service with a focus on building and developing relationship with our customer base
- Execute on our proven TRS process : 1) build brand awareness, 2) assess customer’s needs, 3) exceed expectations, and 4) build loyalty
- Perform basic cashier functions and loading products into customer vehicles
- Perform general store maintenance through cleaning and merchandising functions, while also restocking shelves and putting away incoming stock
- Analyze basic inventory information to determine product availability and re-order status
- Promote our private label brands to maximize TRS gross profit
- Educate prospective customers on our competitive advantages (best people, best technology, and best price)
- Possess and maintain a thorough understanding of our website and educate customers on how to best-utilize our “Brick and Click” business model
EDUCATION and / or EXPERIENCE
KNOWLEDGE, SKILLS, & ABILITIES
PHYSICAL DEMANDS
WORK ENVIRONMENT
While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts and vehicles. Occasional activities may involve exposure to marked changes in temperature and humidity, and exposure to dust, fumes and gases. The noise level in the work environment is usually quiet to moderate. The passage of employees through the work area is average and normal.
