What are the responsibilities and job description for the Weekend Shift Assistant Manager - Shipping/Outbound position at Clark Associates Companies?
WebstaurantStore is hiring!
Outbound Assistant Manager
We are looking for experienced, people-oriented individuals to join our team at our brand new, 1 million square foot distribution center in Lebanon, Tennessee. If you possess a passion for excellence in all you do, love a good challenge, and enjoy working with others, this may be the right company for you! The WebstaurantStore is the largest online food service equipment and supply company. We seek dedicated, creative, and flexible individuals to help with operations. Our goal is to provide a great customer experience for all who interact with the WebstaurantStore, and we need your help in achieving this goal!
POSITION SUMMARY
The Outbound Assistant Manager assists the Outbound Manager in overseeing the shipping department of the facility within their respective shift, including picking, packing, and indirect positions, focusing on quality, accuracy, and providing excellent customer experience. The Outbound Assistant Manager works with the Outbound Manager to collaborate with leadership on other shifts / departments to ensure compliance with all protocol and SOP’s, problem solving, and meet operational directives.
ESSENTIAL DUTIES & RESPONSIBILITIES
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Operational
- Assists with the management of the day-to-day operations within the Outbound department, including Picking, Consolidation, Packing, QA, and other indirect roles. Ensure that the team is consistently focused on achieving a high degree of quality, efficiency, and accuracy to satisfy our customer base.
- Train, coach, develop, and hold accountable up to X employees to achieve operational metrics and satisfy the needs of the distribution center.
- Works closely with the Inbound Manager to monitor daily, weekly, and monthly metrics for the receiving department; identify and resolve operating issues as needed.
- Provide clear and frequent communication to all teams regarding company policies and procedures.
- In collaboration with the Outbound Manager, lead weekly and monthly meetings to share information including metrics review, areas of improvement, employee relations issues, and provide updates on any initiatives and related projects.
- Assists in analyzing opportunities for improvement including productivity growth, cost reduction, damage mitigation, and increased process efficiency.
People
Leadership
EDUCATION and / or EXPERIENCE
KNOWLEDGE, SKILLS, & ABILITIES
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly exposed to moving mechanical parts and vehicles. Occasional activities may involve exposure to marked changes in temperature and humidity, and exposure to dust, fumes and gases. The noise level in the work environment is usually moderate. The passage of employees through the work area is average and normal.
TRAVEL REQUIREMENTS
May require occasional travel to other facilities within the region.