WIC Support Staff (Secretary 1)

```Job Overview```
We are seeking a WIC Support Secretary to join our team. This is a full-time position that will work between our Springfield and New Carlisle WIC office.

```Responsibilities```
Determines WIC eligibility of participant not related to breastfeeding, nutritional or dietary risks; Screens participant applications for income, residency, category, physical presence and identity; Performs and documents intake duties/interview; Explains WIC program to participants, including rights and responsibilities; Assigns WIC EBT Card, issues food package (assigned by Health Professional) and instructs use to participant; Ensures screening of immunizations; Provides referrals for community services including lead testing; Completes heights, weights and hemoglobin and other laboratory work as assigned; Serve participants as "front-line" staff utilizing appropriate customer service skills when answering phones and greeting participants upon arrival to clinic; Maintains Master Schedule as assigned by WIC Director; Schedules participant appointments and monitors texting system; Coordinates in-state transfers; Maintains daily record of participant visits and clinic activity; Assists in training new staff and interns to provide clinic services;

Performs non-direct participant related services; Sets up and maintains participant charts including retrieving charts and filing; Compiles monthly reports and submits to WIC Director as assigned; Conducts monthly term reports; Discharges participants and closes files according to guidelines; Prepares and mails notification of termination to participants; Prepares and sends appointment reminders through mail and text; Functions as or assists Voter Registration Coordinator as assigned by WIC Director; Assist in records retention; Participate in WIC Program outreach; Refer vendor complaints to ODH WIC vendor operations staff; Maintain inventory of supplies other than those related to breastfeeding or nutrition education;

Assist in limiting barriers to breastfeeding in the clinic, such as eliminating formula cans/advertising materials from common client areas; Maintain breastfeeding awareness; Conduct interviews without presumption of infant feeding method and commend mothers for whatever amount of breast milk they supplied to their infant; Make referrals to appropriate breastfeeding personnel when a change in infant feeding status is reported;

Make referrals to appropriate health professional personnel when concerns about intake, nutritional status, nutrients, growth, supplementation; Assist in maintaining a child friendly nutrition/active lifestyle promoting workspace and clinic; Assist as assigned in certification and Nutrition Education Activities under direction/supervision of RDN/LD;

If you are a highly organized individual with excellent communication skills and the ability to handle multiple tasks simultaneously, we encourage you to apply for this position.

-- This is a tobacco, nicotine, marijuana & tetrahydrocannabinol free position --

$15.13 to start with 3.5% increase upon successful completion of probation and eligible for promotion to WIC Support Secretary 2 after 1 year.

Please visit www.ccchd.com for a complete job description

--- We are an equal opportunity employer ---

Job Type: Full-time

Pay: From $15.13 per hour

Benefits:

• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No weekends

Experience:

• Customer Service: 1 year (Preferred)

License/Certification:

• Driver's License (Required)

Work Location: In person

Salary : $15