The Clark County Administrative Services department is seeking qualified candidates to apply for the Animal Control Dispatcher position. As a member of our team, you will take public inquiries and requests for services and dispatch them to Animal Protection Services staff; provide a variety of office support and customer service to the animal control office.
THIS RECRUITMENT IS LIMITED TO THE FIRST 250 APPLICATIONS RECEIVED AND WILL CLOSE WITHOUT NOTICE ONCE THAT NUMBER IS REACHED.
This examination will establish an Open Competitive Eligibility list to fill current and/or future vacancies that may occur within the next six (6) months or may be extended as needed by Human Resources.
Human Resources reserves the right to call only the most qualified applicants to the selection process.
MINIMUM REQUIREMENTS
Education and Experience: Equivalent to graduation from high school AND one (1) year of full-time experience in radio dispatching or switchboard operation.
Qualifying education and experience must be clearly documented in the “Education” and “Work Experience” sections of the application. Do not substitute a resume for your application or write "see attached resume" on your application.
Working Conditions: Work scheduled off-hours shifts.
Background Investigation: Employment is contingent upon successful completion of a background investigation. Periodically after employment background investigations may be conducted.
Pre-Employment Drug Testing: Employment is contingent upon the results of a pre-employment drug examination.
EXAMPLES OF DUTIES
Receives both routine and emergency calls from the public regarding animal control matters. Handles all correspondence received from public emails for the unit. Dispatches emergency calls, providing pertinent information to Animal Control Officers via two-way radio. Monitors the radio, checks the status and disposition of officers working in the field, and calls for aid to local law enforcement agencies when appropriate. Receives requests for information from the officers, research additional information, as requested, and provides such information to the officer via radio. Provides a variety of factual information regarding rules, regulations, and procedures, as well as services provided by the division. Assists in maintaining all records in an electronic records database for the unit. Scans and processes records and evidence for the Animal Protection Services Division such as: animal bites, photographs, witness statements, etc. Dispatchers are responsible for quarantine releases by monitoring and reviewing bite reports during the duration of the quarantine period. Processes all requests for records, redacting confidential information pursuant to current NRS statutes. Reviews and sends citations to the appropriate court for processing/review. May train new officers and dispatchers on dispatch operations and work procedures. Assists in maintaining a computerized record system for a variety of operational information such as officer call outcome, dead or injured animals, rabies testing and other related information. Assists in compiling information and a variety of periodic and special reports. May train others in work procedures. Contributes to the efficiency and effectiveness of the unit's service to its customers by offering suggestions and directing or participating as an active member of a work team. Performs a variety of general clerical work in support of office functions such as filing, typing, and maintaining a variety of office supplies. Uses standard office equipment, including a computer, multifunction printer/scanner, and radio base station in the course of the work.
PHYSICAL DEMANDS
Mobility to work in a typical office setting and use standard office equipment, vision to read printed materials and a computer screen, and hearing and speech to communicate in person, on a radio or over the telephone. Accommodation may be made for some of these physical demands for otherwise qualified individuals who require and request such accommodation.
