What are the responsibilities and job description for the FAMILY SERVICES SPECIALIST I/II position at Clark County, NV?
FAMILY SERVICES SPECIALIST I / II
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FAMILY SERVICES SPECIALIST I / II
Salary
28.11 - $47.03 Hourly
Location
Clark County - Las Vegas, NV
Job Type
PERMANENT
Job Number
FSS-2024-02
Department
Family Services
Opening Date
10 / 22 / 2024
Closing Date
11 / 5 / 2024 5 : 01 PM Pacific
Max Number of Applicants
- Description
- Benefits
- Questions
ABOUT THE POSITION
Clark County Family Services is seeking qualified candidates to apply for the Family Services I / II position. This position performs a variety of professional case work duties for Clark County Family Services. Performs various assessments, implements treatment and behavioral intervention techniques for clients that have been identified with behavioral, cognitive and health impairments. Additionally, this class includes staff performing a variety of supportive services for youth and families. This posting may be used to fill future vacancies in Clark County Family Services.
Clark County Family Services is the local child welfare agency whose role it is to help keep children safe. Selected candidates will be hired at the Family Services Specialist I level and will be required to attend the New Worker Training Academy. This position is an entry level position which performs a variety of professional child welfare and protection duties to support the safety, permanency, and wellbeing of children. Incumbents perform various assessments and implement treatment and behavioral intervention techniques for clients that have been identified as abused, neglected, abandoned, behaviorally or emotionally impaired and / or are medically fragile. After successful completion of the New Worker Training Academy, incumbents will generally be assigned to one of the following divisions : Hotline / Intake, CPS / NIA, or Out-of-Home Permanency. In other jurisdictions this position may be considered a Social Worker.
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Department of Social Services Family Services Specialist I / II performs a variety of independent professional casework to assist with intervention and focus on achieving adult client self-sufficiency. This position conducts interviews with clients to obtain information for program / service eligibility. Assessments of the client's support systems are completed to implement a service plan by the Family Services Specialist. Based on client information and agency guidelines, a determination is made for programs and services, which include client participation in a case management program and interaction with co-workers, community partners and other professionals.
Department of Juvenile Justice Services Family Services Specialist I / II performs a variety of independent professional assessment and casework to support youth with school attendance and achievement and assist the family unit with stabilization and functioning. The position conducts interviews with youth and their families in order to identify areas of need and develop responsive case plans. The approach is family-centered and strength-based and includes joining with families to establish positive working relationships.
THIS RECRUITMENT IS LIMITED TO THE FIRST 500 APPLICATIONS RECEIVED AND WILL CLOSE WITHOUT NOTICE ONCE THAT NUMBER IS REACHED.
Family Services Specialist I : $28.11 - $43.55 Hourly
Family Services Specialist II : $30.32 - $47.03 Hourly
The Family Services Specialist I is a training underfill position, upon successful completion of the training program the successful candidate will be non-competitively promoted to Family Services Specialist II.
This examination will establish an Open Competitive Eligibility list to fill current and / or future vacancies that may occur within the next six (6) months or may be extended as needed by Human Resources.
Human Resources reserves the right to call only the most qualified applicants to the selection process.
Some positions may be used to fill term Limited-Permanent positions. The selected candidates will be hired for a special project or duties of a limited duration and be required to sign a term of employment letter specifying condition and exact dates of employment. The successful selected candidates will be eligible for benefits during the duration of employment.
Some positions may be Grant Funded. Grant Funded positions are subject to continuation based on availability of grant funds and the employee will be terminated without right of appeal when such funds are no longer available.
Some positions may be used to fill permanent-intermittent positions. The selected candidates will work a regular schedule of more than 20 hours and less than 40 hours in a workweek. They will be paid at the approved hourly rate for actual hours worked. The successful selected candidates will be eligible for benefits on a prorated basis based on hours worked in a pay period.
Some positions may be confidential positions and are excluded from membership in the union.
Some positions may be non-union positions and are excluded from membership in the union.
In order to work at the Department of Family Services, employees must not have any qualifying offense that violates the standards required by NRS 432B.198 and / or NRS 432B.199.
MINIMUM REQUIREMENTS
Education and Experience : Family Services Specialist I - Bachelor's Degree in Social Work, Child Development, Psychology, Special Education, Behavioral Science, Counseling, Early Childhood Education, Health Science, Human Services, Education, Nursing, Criminal Justice, Social Services, Sociology, Public Administration, Business Administration, Communications, Marketing or Social Science.
Family Services Specialist II - In addition to the above : Two (2) years full-time experience providing protective casework / counseling services, assessments or treatment services in a child welfare, social service, juvenile justice and / or residential setting.
Qualifying education and experience must be clearly documented in the Education and Work Experience sections of the application. Do not substitute a resume for your application or write see attached resume on your application.
Working Conditions : Work under potentially abusive, hazardous or emergency conditions. May work evening, night, weekend and holiday shifts. Some positions may require possession of a personal vehicle, which may be used for work purposes.
Licensing and Certification : Must possess a valid Nevada Class C driver's license at time of appointment.
Background Investigation : Employment is contingent upon successful completion of a background investigation. Periodically after employment background investigations may be conducted.
Citizenship : Candidates must be legally authorized to work in the United States. Please note, Clark County does not provide H1B visa sponsorships or transfers for any employment positions.
Pre-Employment Drug Testing : Employment is contingent upon the results of a pre-employment drug examination.
EXAMPLES OF DUTIES
General Family Services Tasks Performed in All Positions
Drives a vehicle to transport children and / or family members, make home visits and other in-person contacts and to attend meetings; Some positions may require possession of a personal vehicle, which may be used for work purposes.
Participates on various multi-disciplinary teams regarding clients;
Contributes to the efficiency and effectiveness of the department's service to its clients by offering suggestions and directing or participating as an active member of a work team / unit / division;
Works in a typical human services, detention, or public safety setting;
Uses standard office equipment, reads printed materials and a computer screen, completes case notes, court reports and other written materials documenting the safety, permanency and wellbeing of youth, families, adults and / or seniors;
Communicates in person or over the telephone;
Understands techniques for dealing with a variety of individuals from various socio-economic, ethnic and cultural backgrounds, often where relations may be confrontational or strained;
Interprets, applies, and explains applicable laws, codes, regulations to both clients and the general public;
Uses critical thinking skills to evaluate complex problems and alternatives;
Employs sound judgment consistent with various social work principles and practices when appropriate;
Works with the justice system and testifies in court;
Facilitates, supervises and documents parental and sibling visitation.
In the Department of Family Services (DFS), the Family Service Specialist I / II functions as a primary position to each unit in which it is assigned. Due to the diverse utilization of the position, incumbents in this classification may be assigned to any of the following units.
Child Protective Services (CPS) & Hotline
Takes, screens and documents incoming phone calls from various community sources regarding potential child abuse and / or neglect complaints;
Interviews children, parents, and family members, representatives from various agencies and others, in person and on the phone to obtain and verify pertinent information regarding potential child abuse and neglect referrals;
Assess immediate safety needs of children to include both their physical and mental health;
Arranges for immediate response to emergency calls, immediate removal and placement of children when warranted and collaboration with various Law Enforcement agencies.
Child Receiving / Placement
Receives children being admitted into protective custody, makes admission determinations and processes the admissions;
Assesses the immediate needs of children regarding physical and mental health;
Identifies relative and / or foster care placements for children.
Permanency Case Management (Out of Home, In-Home and Adoptions)
Provides on-going assessment of the future risk of harm to children and needed services to reduce the risks of future harm;
Plans for children, focusing on the goal of preserving their family, reunification, or achieving permanent placement in another family;
Provides services to families with child abuse and / or neglect issues in a variety of settings including family homes, foster care, adoptive homes, relative care and other alternative out-of-home placements;
Develops collaborative case plans with families and key parties to address barriers to child safety and revises plans with children and families;
Assists in meeting case plan goals and provides regular monitoring of case progress;
Makes referrals to community agencies and develops case strategies for short- and long-term assistance and problem resolution;
Performs crisis intervention when needed;
Provides various services to aid clients in promoting and achieving self-sufficiency when appropriate;
Assesses, secures and monitors financial resources for which clients have been deemed eligible to receive (i.e. Social Security...);
Identifies candidates for adoption planning and assists in successful case transition;
Conducts Home Studies to assess both stability and placement options for children being adopted;
Assists adoptive parents in understanding and supporting family connections (e.g. with siblings) of children to be adopted;
Conducts post-placement visits after adoption.
Resource Development and Support
Identifies, evaluates, and secures appropriate alternative placements including foster homes, homes of relatives, group homes, and / or other alternative living arrangements;
Conducts foster parent licensing investigations to determine the validity, extent and urgency of child abuse and / or neglect complaints;
Assesses and licenses individuals and agencies who apply to provide care for children, such as foster parents;
Performs recruitment, training, and / or licensing of qualified foster families;
Assist in the on-going development of the recruitment and licensing process;
Coordinates, schedules and facilitates on-going foster care recruitment orientations and trainings for all new foster care families;
Interviews potential foster parents and teaches behavior modification and counseling techniques for children and families.
In the Department of Social Services, the Family Services Specialist I / II conducts casework interviews with clients, family members, service providers, employers and others to obtain information for formulating program / service eligibility and case status;
Utilizes agency guidelines, state, and federal regulations to determine / confirm eligibility for programs and services;
Explains agency and program rules, regulations and procedures;
Assists clients in completing required forms and in gathering necessary documentation;
Identifies the social, economic and physical needs of clients;
Assesses the client's support systems, available community resources and other factors to plan, develop, and implement an appropriate service plan;
Refers clients to appropriate community medical, emotional, economic and social support organizations;
Advocates for or assists the client in obtaining needed services;
Provides basic intervention and client and family counseling as required;
Implements and provides the basic principles, policies, practices and procedures of social services,
Follows recognized and approved principles and practices of case management;
Possess and implements basic crisis intervention and counseling techniques;
Maintains an awareness of existing basic community resources and of community programs available to assist clients with identified needs;
Confers with other departmental professionals and supervisors regarding potential service provision.
In the Department of Juvenile Justice Services (DJJS), the Family Services Specialist conducts a variety of supportive services for at-risk youth and families from a human services perspective. Due to the diverse utilization of the position, incumbents in this classification may be assigned in any of the following units.
Community Outreach (The Harbor and The Truancy Prevention Outreach Program)
Conducts assessments of youth and families in a variety of domains in order to identify immediate and long-term needs;
Develops case plans in conjunction with youth and families in order to prioritize needs and provide resources and supports to assist the family in achieving their goals;
Provides case management services in a variety of settings including family homes, relative care and other alternative out-of-home placements to ensure youth and families receive the desired interventions in a timely manner;
Transports youth and families to appointments as needed;
Documents demographic information, assessment results as well as case notes in FamilyTRACS;
Facilitates life skills classes for youth and / or parents on a variety of topics;
Works collaboratively with community partners to ensure youth and families receive comprehensive and evidenced-based services;
Provides in-home interventions;
Performs crisis intervention when needed.
Probation Intake
Interviews youth and families referred to the Court via citation or booking obtaining the correct demographic information and entering it into FamilyTRACS;
Administers the Intake pre-screen on each youth;
If releasing a youth on a return agreement, completes the return agreement form using the appropriate return date;
Transports youth to alternative placement settings, appointments or home as needed;
Provides crisis intervention when needed;
Provides general information and resources to walk-in clients or community calls;
Presents recommendations at Detention, Plea, and verbal Report and Dispositional Hearings;
Provides case management services to youth on Hold Open status;
Provides in-home interventions;
Divert appropriate youth through referrals to The Harbor and informal probation programs
Field Probation
Provides services and monitoring to ensure compliance with Court Orders;
Provides supervision of youth in their own homes, group or foster homes, residential treatment centers (RTC), and other programs;
Responsible for keeping complete and accurate case notes and entering that information in FamilyTRACS by the indicated timelines;
Monitors youths school attendance and academics;
Assists youth in developing competency in job seeking skills;
Visits youth and families within community settings (home, school)
Involves family in the facilitation of the treatment program. Networks with community resource providers;
Refers youth and families to appropriate community resources when needed;
Prepares written reports and documentation on youths progress;
Gives oral presentations in Court, in staffings, and during unit meetings;
Monitors youth in community service programs and tracks the work of youth who are required to complete community service hours;
Enters face to face, telephone and other contacts as specified in FamilyTRACS in intervals as indicated by the assigned supervision levels or standards set forth;
Provides in-home interventions;
Administers validated assessment tools and utilizes results to inform case plans
PHYSICAL DEMANDS
Mobility to work in a typical court, detention or public safety setting to include standing and / or walking for an extended period of time, and strength to restrain and / or eject individuals, use standard office equipment, and be capable of commuting to various off-site locations in order to attend meetings or make on-site visits; vision to read printed materials and a computer screen; and hearing and speech to communicate in person or over the telephone. Specified positions may require mobility and stamina to assist youth, families, adults and / or seniors experiencing crisis and support client safety and well-being. Accommodation may be made for some of these physical demands for otherwise qualified individuals who require and request such accommodation.
Come Make a Difference and Join the Clark County Family where we offer a comprehensive benefits package that includes :
The following questions 1-4 will be used to determine if candidates meet the minimum qualifications and must be completed in its entirety.
Which describes your highest level of education?
Please indicate the major of your degree that best qualifies you for this position.
If you indicated Other in question 2, please list what major your degree was in. If this does not apply, type N / A.
Do you currently hold a valid driver's license?
The following skills assessment is a self-assessment used to evaluate an applicant's training and experience.
I understand that :
A) Part-time experience must be prorated and credited as half of full-time experience (i.e., if you performed the task for two years in a part-time position, 20 hours per week, you can only credit yourself with one year of experience in that area)
B) The education, knowledge, and experience levels indicated by my skills assessment responses must be supported and clearly documented in the Education and Work Experience sections of my application;
C) Any falsification or misrepresentation of the information listed on the employment application or skills assessment may result in removal from the eligibility list or rescinding a job offer;
D) Responses to assessment questions that are not supported and clearly documented in the Education and Work Experience sections on the application may result in question scores being adjusted to receive zero points;
E) Assessment scores may be used to consider applicants for the selection process;
F) I further understand that since exam scores will be automatically generated based on the applicant's response to each item in the assessment, score appeals will not be allowed for this recruitment.
Indicate your full-time professional experience working in a Child Welfare, Social Service, or Juvenile Justice (Local and / or Federal Government) agency.
Indicate your full-time professional experience providing protective casework / counseling services, assessments or treatment services in a child welfare, social service, juvenile justice and / or residential setting.
Please list the employer(s) on your application where your experience was obtained in questions 6-7. The template provided below must be completed in its entirety or the application will be considered incomplete and not eligible to move forward in the process. Type N / A only if you have no related experience (see template below).
Employer Name : Job Title :
Hours Worked Per Week :
Dates of Employment :
Clark County Family Services Questions 9-24.
Indicate if you attended and completed a Clark County Family Services Training academy or Nevada Child Welfare Training Academy.
If you answered Yes to the above question, indicate the name of the training and the year you completed the training. If not, type N / A.
Indicate if you have successfully completed or you will complete by May of 2025, the University of Nevada Las Vegas (UNLV) or University of Nevada Reno (UNR) Social Work Bachelor's or Master's program.
If you answered Yes to the above question, indicate the name of the training and the year you completed or will complete the training. If not, type N / A.
Indicate your full-time professional experience providing protective casework / counseling services, assessments, or treatment services for severely emotionally disturbed or at-risk youth in a child welfare, social service, juvenile justice and / or residential setting.
Indicate your full-time professional experience assessing the safety and well-being of children using an established safety model.
Indicate your full-time professional experience working in an emergency response unit such as a child protective services, safety, or intake / hotline unit.
Please list the employer(s) on your application where your experience was obtained in questions 13-15. The template provided below must be completed in its entirety or the application will be considered incomplete and not eligible to move forward in the process. Type N / A only if you have no related experience (see template below).
Employer Name : Job Title :
Hours Worked Per Week :
Dates of Employment :
Indicate your full-time professional experience recruiting foster parents and / or evaluating placement options for children.
Indicate your full-time professional experience giving presentations to the community and using social media platforms to bring awareness to the need of donors, families, foster care, etc.
Please list the employer(s) on your application where your experience was obtained in questions 17-18. The template provided below must be completed in its entirety or the application will be considered incomplete and not eligible to move forward in the process. Type N / A only if you have no related experience (see template below).
Employer Name : Job Title :
Hours Worked Per Week :
Dates of Employment :
Indicate your full-time professional experience providing clinical care coordination in a child welfare and / or social service setting.
Indicate your full-time professional experience navigating referrals to community providers.
Please list the employer(s) on your application where your experience was obtained in questions 20-21. The template provided below must be completed in its entirety or the application will be considered incomplete and not eligible to move forward in the process. Type N / A only if you have no related experience (see template below).
Employer Name : Job Title :
Hours Worked Per Week :
Dates of Employment :
Indicate your full-time work experience conducting home visits in order to identify root causes of absences, engage students and families, provide school staff with key information, and ensuring students do not fall through the cracks of the school system.
Indicate your full-time professional experience working and collaborating with school staff, students and families to develop intervention plans designed to bring students back to school and improve attendance.
Please list the employer(s) on your application where your experience was obtained in questions 23-24. The template provided below must be completed in its entirety or the application will be considered incomplete and not eligible to move forward in the process. Type N / A only if you have no related experience (see template below).
Employer Name : Job Title :
Hours Worked Per Week :
Dates of Employment :
Department of Social Services Questions 26-29
Indicate your full-time professional experience providing casework / counseling services, assessments or treatment services to individuals / families experiencing homelessness.
Indicate your full-time professional experience providing casework / counseling services, assessments or treatment services to individuals / families diagnosed with mental illness and / or substance use disorders.
Indicate your full-time professional experience providing casework / counseling services, assessments, or treatment services to individuals / families with unpredictable behaviors, complex medical needs, involvement in multiple service systems, in frequent crisis, or in potentially volatile situations.
Please list the employer(s) on your application where your experience was obtained in questions 26-28. The template provided below must be completed in its entirety or the application will be considered incomplete and not eligible to move forward in the process. Type N / A only if you have no related experience (see template below).
Employer Name : Job Title :
Hours Worked Per Week :
Dates of Employment :
Indicate which of the following public sector departments you have experience working in (select all that apply).
This recruitment may be used to fill Permanent Full Time, Grant Funded, Term (Limited-Permanent), Job Share, Permanent-Intermittent, or Part-Time positions. Please select from the following list the position type(s) you are interested in being considered for (select all that apply).
This position may be used to fill positions working various times and schedules. Please select from the list below any of the work times and schedules you would accept (select all that apply).
Please indicate below the statement that best describes your Spanish bilingual ability.
Required Question
Agency
Clark County
Address
500 S. Grand Central Pkwy, 3rd Floor PO Box 551791 Las Vegas, Nevada, 89155-1791
Phone
702)455-4565
Website
http : / / www.clarkcountynv.gov
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Salary : $28 - $47