What are the responsibilities and job description for the Inside Sales Coordinator position at Clark-Reliance?
Inside Sales Coordinator
Who We Are
Clark-Reliance® is a world class manufacturing company, serving customers in over 120 countries in the power generation, refining, gas processing, and chemical industries. Clark-Reliance is a company that strives to maintain an environment that nurtures employees. Clark-Reliance prides itself on the development of its employees and finds way to continue to grow every year.
What is an Inside Sales Coordinator?
The Inside Sales Coordinator will enter orders, received by mail, phone, fax and distribute to respective departments to be filled. Perform customer service activities to ensure accurate, timely information and order fulfillment leading to customer satisfaction.
What We’re Looking For
The ideal candidate is required to have one year experience in customer service. One year experience in an administrative sales support role is ideal.
Duties and Responsibilities
- Enters orders into the system for customers.
2. Verifies customer purchase orders for pricing, delivery requirements and shipping information.
3. Assists in the preparation of proposals to present company products and services in the most advantageous way.
4. Acts as a customer contact regarding routine product pricing, scheduling and shipping.
5. Assists with expediting activities with other departments.
6. May confer with other departments or initiate tracing of missing or delayed shipments.
7. Performs clerical/administrative duties as assigned.
8. Interact and communicate with all levels of employees within the Company, as well as suppliers, customers and peers effectively.
9. Comply with policies, procedures, standards and rules of the Company.
10. Maintain quality assurance policy consistent with ISO standards.
11. Maintain work area in a clean, orderly and safe manner.
12. Punctual, regular and consistent attendance.
13. Perform all other job-related duties as assigned.
Required Experience and Education
- High School diploma or equivalent. Able to read, write, and follow verbal instructions in Standard English. • One year of customer service experience required. • One year experience in an administrative sales support role preferred. • Ability to effectively communicate with all levels of customer management and employees. • Knowledge and ability to use department and Company policies, procedures, standards and rules. • Good understanding of business mathematical concepts. • Knowledge of company systems and software. • Ability to handle routine tasks independently.
Physical and Technical Environment
- Minimal lifting up to 25 pounds occasionally. • Must be able to sit, stand, walk, reach with hands and arms, bend and stoop in a normal office environment. • Normal vision and manual dexterity for office duties. • Normal office environment, changing deadlines, project assignments, strict time constraints.
Benefits and Perks
- 401(k)
- Employee Referral Bonus Program
- Tuition Reimbursement
- Career Development Opportunities
- Training Opportunities
- Paid Holidays
- Medical, Dental, and Vision Benefit Plans
- Paid Vacation
- Sporting Event Ticket Giveaways
About Clark-Reliance®
Clark-Reliance is a world class manufacturing company, serving customers in over 120 countries in the power generation, refining, gas processing, and chemical industries. The company is dedicated to supplying the largest and broadest product line in the instrumentation industry for all types of measurement and control. Key acquisitions over the last few decades have solidified Clark-Reliance as a leader in the separation and filtration industries as well.
Note: The statements above are intended to describe the general nature and level of work being performed by people assigned to the job. They are not construed to be an exhaustive list of responsibilities, duties and skills required of personnel in the job. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.
Equal Opportunity Employer- M/F/Disabled/Vet