What are the responsibilities and job description for the Host with Open Table Experience (Must Have) position at Clark's Seafood and Chop House?
Job Overview:
We are seeking a friendly and customer-oriented individual to join our team as a Host/Host. As a Host/Host, you will be the first point of contact for our guests, providing them with a warm welcome and ensuring their dining experience starts off on a positive note. This is a vital role in maintaining excellent guest relations and delivering exceptional customer service.
Responsibilities:
- Greet guests as they arrive and seat them at their designated tables
- Provide menus to guests and assist with any questions or special requests
- Manage the waitlist and seating arrangements to ensure efficient table turnover
- Collaborate with servers and kitchen staff to ensure smooth flow of service
- Maintain cleanliness and organization of the host/host station and dining area
- Assist with taking reservations and answering phone calls
- Handle guest complaints or concerns in a professional manner, escalating issues as necessary
Qualifications:
- Previous experience in a hospitality or customer service role preferred
- Strong communication and interpersonal skills
- Ability to multitask and work in a fast-paced environment
- Knowledge of hotel or restaurant operations is beneficial
- Excellent problem-solving abilities and conflict resolution skills
- Availability to work flexible hours, including evenings, weekends, and holidays
At Clark's Seafood & Chophouse, we value our employees and offer competitive pay rates along with the following benefits:
- Opportunities for career advancement within the company
- Ongoing training and development programs to enhance your skills
- Employee discounts on food and beverages
- A positive work environment that promotes teamwork and collaboration
If you have a passion for providing exceptional guest service and enjoy working in a dynamic hospitality setting, we would love to hear from you. Apply now to join our team as a Host/Host!
Job Types: Full-time, Part-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Vision insurance
Shift:
- Day shift
- Evening shift
Work Location: In person