What are the responsibilities and job description for the HVAC Comfort Advisor position at Clarke-Rush?
Clarke-Rush is seeking a driven individual with at least 5 years of experience to fill the role of HVAC Comfort Advisor, servicing Sacramento, CA, and surrounding areas. Clarke-Rush is a well-known HVAC contractor in Sacramento with over 60 years of trust and dedication to customer relationships. We are looking for a career-oriented, honest, and hardworking salesperson to join our team.
The HVAC Comfort Advisor role requires effective appointment-setting and closing skills, a passion for exceeding customer expectations, a flexible work schedule, and exemplary verbal and written communication skills. The ideal candidate must be a self-starter, detail-oriented, self-motivated, and personable. This position comes with support from a dynamic team, access to a large client database, and a performance-driven management team that prioritizes doing things right the first time.
Responsibilities:
- Strive for nothing less than a 5-star customer experience with every interaction.
- Listen to and educate customers about their HVAC equipment sales options.
- Present yourself as knowledgeable and professional while providing information on HVAC systems.
- Work with the customer service team and HVAC Service Technicians to ensure success.
- Actively participate in all training sessions and meetings.
- Develop and cultivate professional relationships.
- Review daily sales proposals and paperwork submitted by HVAC field personnel to ensure all information is accurately recorded.
- Address employee and client concerns with urgency.
- Track sales statistics, profit/loss margins, and other relevant data.
- Perform other duties as assigned, understand the company reserves the right to add or change duties as needed.
Qualifications:
- Must have at least 5 years of HVAC sales experience.
- Proven track record in meeting sales targets
- A passion for exceptional service is essential.
- Excellent written and verbal communication skills are required.
- Must be team-oriented and capable of working independently.
- Strong organizational skills are necessary.
- A strong work ethic is essential.
- Demonstrate the highest level of integrity—doing the right thing even when no one is watching.
- An engaging and enthusiastic personality that fits well in a fast-paced, goal-driven environment.
- Ability to handle pressure, manage multiple tasks, meet deadlines, and adapt to rapidly changing priorities.
- Strong relationship-building skills with various internal and external contacts.
- Strong decision-making abilities are essential.
- Knowledge of Service Titan software is a plus.
Physical Requirements:
- Ability to sit, stand, walk, twist, bend, stoop, kneel, crawl, and climb stairs/ladders.
- Ability to lift, carry, push, or pull up to 75 lbs.
- Ability to work at heights and in confined spaces.
- Work in both extreme heat and cold weather when necessary
