What are the responsibilities and job description for the Front Office Coordinator position at Clarkson Eyecare?
Clarkson Eyecare is seeking a highly skilled and motivated Front Office Specialist to join our team. As a key member of our front office staff, you'll be responsible for providing exceptional patient care and experiences.
Key Responsibilities:
- Facilitate patient flow, ensuring a seamless experience from check-in to checkout.
- Verify medical and vision insurances, accurately processing payments and authorizations.
- Provide outstanding customer service, addressing patient inquiries and concerns in a timely and professional manner.
- Manage office operations, including administrative tasks and data entry.
- Collaborate with the front office team to achieve excellent patient satisfaction scores.