Pay Range
USD $19.23 - USD $23.46 / Hr.
Overview
Provides leadership and coordinates all access services functions (circulation, course reserves, interlibrary loan and stacks management) by planning, coordinating, developing, interpreting and implementing library-wide policies and procedures.
Position Summary
- Manage Access Services
- Administer Interlibrary Loan
- Recruit, hire, train, and supervise student employees
Responsibilities
Access Services
Responsible for customer-focused functional management and leadership of access servicesCoordinate with the Director of Libraries to develop policies and proceduresEnsure compliance with copyright lawsInterpret policies and procedures for library users and provide negotiation and adjudication when requiredAssist patrons with self-service resources including but not limited to printing, copying, scanning, microfilm copying, and interlibrary loan requestsSolve all complex problems that ariseCreate and monitor processes and workflowTrain library staff, faculty and students in the use of new technology to access library resources (integrated library systems and interlibrary loan)Coordinate all aspects of circulation including service functions of the circulation deskMaintain and update patron records in the integrated library systemProvide assistance and coordinate with access services librarians to develop policies and procedures for course reservesManage the physical collections of the library by executing stacks management processes, inventory control, and maintenance of the collectionsCoordinate maintenance and service of copiers, printers, and scannersInterlibrary Loan
Provide leadership and manage all aspects of interlibrary loan and document delivery processesMaintain and update borrower records in the ILLiadCorrespond with libraries and vendors outside the University to facilitate interlibrary loanSupervise and monitor the borrowing of library materials locally, nationally, and internationally through ILLiad, OCLC (Online Computer Library Center), email and other forms of communicationDevelop procedures to manage interlibrary loan workflowUnderstand and interpret copyright laws for librariesEnsure compliance with license agreementsManage the ILLiad database by updating, monitoring and customizing the interlibrary loan programSuggest improvements to the ILLiad database program to the interlibrary loan communityKeep current and evaluate interlibrary loan systems and software for continuing service improvementsCreate and pay invoices for lost materialSerials
Maintain, update, and process serials cataloging records in integrated library systemMaintain, update and process medical library holdings in Decline (National Library of Medicine)Maintain, update and process serial LHR's (Local Holdings Records) holdings in OCLC (Online Computer Library Center) for print journalsStudent Employees
Recruit, hire, train, supervise and dismiss 30-40 student employees each semester for several areas of the LibrariesSchedule all student employee hours for access services, interlibrary loan, serials and stack managementAdminister library student employee payroll and process timecards, utilizing the libraries' online student payroll programOther
Purchase office supplies and maintain inventory including computers, printers, copiers, keys, and other equipmentProvide research assistance through reference services during scheduled and unscheduled hours by answering questions in person, email, phone, and chatManage funds, fees, deposits and other monetary related activities in access servicesOther duties and projects as assigned by the Director of Libraries.Qualifications
Education :
Minimal Qualifications : High School Diploma or equivalentPreferred Qualifications :Experience working in a libraryBachelor’s Degree in related fieldAmerican Library Association (ALA) accredited MLS / MLIS or equivalentKnowledge of copyright lawsKnowledge of OCLC (Online Computer Library Center)Experience utilizing integrated library systemsSolid proficiency using ILLiad (interlibrary loan software)Understanding of library databases and basic search skillsAbility to manage and train student work employees to successfully operate independentlyExperience :
Preferred Experience : Public services and interlibrary loan experience with demonstrated supervisory skills.Essential Skills
Must be able to communicate effectively in both oral and written form with library staff, faculty, students, and other members of the Clarkson community, other institutions, local communities and vendorsMust be fluent in EnglishMust be able to work cooperatively as a member of a teamAbility to work with the publicGood time management and the ability to prioritize and meet deadlinesAbility to exercise independent judgment, to problem solve, and suggest and implement solutionsResourcefulness and strong organizational skillsSelf-motivation and the ability to work without supervisionProficiency using Microsoft Office suitePhysical Demands
The physical demands characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Health & Safety
Health & Safety : All staff has a statutory responsibility to take reasonable care of themselves, others and the environment and to prevent harm by their acts or omissions. All staff is therefore required to adhere to the University’s Health, Safety, and Environmental Policy & Procedures.
Disclaimer Statement
DISCLAIMER : The above statements are designed to indicate the general nature and level of work performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all duties, responsibilities, skills, and qualifications required of personnel so classified.
EEO Statement
Special Instructions to Applicants : An equal opportunity / affirmative action employer, Clarkson actively seeks and encourages applications from minorities, women and people with disabilities.
All offers of employment are subject to the applicant successfully passing a background check (including, but not limited to, employment verification, educational and other credential verification, and criminal records).
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Salary : $19 - $23
