Solutions Architect, US

Company Overview

The Solutions Architect plays a meaningful role in building long-term business relationships with clients. This role plays an integral part of the sales team to drive the adoption of our services to meet our sales and revenue goals by closing enterprise opportunities within accounts by building deep, consultative technical relationships with your customers, effectively becoming a trusted adviser. A Solutions Architect is comfortable presenting CES's value proposition, technologies, strategy, and product roadmaps to all levels including executives, technical management, and technical engineers. A Solutions Architect play a key role in driving the success of our go-to-market strategy, designing and implementing comprehensive solutions tailored to the unique needs of mid-sized enterprises, with a primary focus on Cybersecurity, Cloud Services, Managed Networks and Communications, IoT and AI Solutions. Majority of time is spent at the customers premise or on conference calls consulting, selling, and supporting company products, services, and solutions. Provides technical support in sales presentations, product demonstrations, and installation and maintenance of company products and services to ensure the solution is functioning as designed. Leads the technical discussions in client meetings across multiple levels and disciplines to identify business and technical needs, issues, and priorities. Formulates responses to customer inquiries/questions concerning highly complex system. Designs technical solutions involving new and emerging technologies. Requires extensive knowledge of company products and services. Assists in developing less experienced peers.

Responsibilities

Essential Functions

• Collaborate with the Sales and Product teams to engage mid-sized enterprise clients, understand their business challenges, and articulate how our solutions align with their goals..
• Lead the design and architecture of end-to-end solutions that encompass our Cybersecurity, Cloud, Managed Networks and Communications and IOT with AI products, ensuring scalability, security, and alignment with industry best practices.
• Work closely with the sales team in pre-sales activities, providing technical expertise in client meetings, presentations, and proposals.
• Work collaboratively with Sales, Marketing, Product, and Engineering; the Solutions Architect should be the technical bridge between CES and prospects/customers
• Create compelling solution demonstrations and proof-of-concept materials to showcase the value of our offerings.
• Deliver compelling presentations showcasing our products and services to potential clients at large events.
• Conduct in-depth analysis of client requirements, translating business needs into technical specifications and solution designs.
• Collaborate with engineering and implementation teams to ensure that proposed solutions are effectively translated into actionable plans and executed with precision.
• Develop comprehensive technical documentation, including solution architectures, implementation plans, and best practices, to guide both internal teams and clients.
• Keep up to date with industry trends, emerging technologies, best practices and certifications to continually enhance our solutions and maintain a competitive edge.
• Preparing proposals, presentations, or bids, including developing pricing
• Traveling to and from the customers premise for the purpose of engaging in sales activities.
• Developing strategic plans related to the customer and the proposed solutions/sales.
• Researching and developing customer solutions with CES external partners, including design and engineering.
• Researching customer business and industry to identify new sales opportunities.
• Work with the Account Executive (AE) to ensure the services offered align with the overall account strategy.
• Participate in periodic performance reviews to identify pain points and propose alternative solutions.
• Partner with business leaders to provide expert technical advice and influence strategic decision making.
• Facilitate technology strategy, requirements and architecture conversations between stakeholders.
• Must participate in sales forecast for designated customers.
• Lead Proof-of-Concepts (POCs) and evaluation of results.
• Participate in account planning activities.
• Must be able to articulate roadmaps from “as-is” to “to-be” scenarios.
• Collaborate with critical input in drafting contract terms and conditions.
• Participate in RFPs processes, non-standard requirements, and renewal of existing services.
• Build and maintain customer relationships.
• Meet or exceed your revenue targets.
• Required for All Jobs
• Performs other duties as assigned
• Complies with all policies and standards

Qualifications

Education

• Bachelor's Degree B.S. Electronic Engineering, Computer Science, Information Technology or Telecommunications Required
• Master's Degree Preferred Work Experience
• 4-6 years 5 years of experience in Telecom/Cloud complex solution sales Required
• 1-3 years Proven experience in complex Cybersecurity, Cloud, Managed Networks and Communications and IoT with AI solution sales. Required Skills Required
• Analytical, Self-Driven, Energetic, Team worker, Creative, Customer Focus. High
• Ability to manage customer’s expectations and communications. High
• Excellent oral and written communications skills, as well as excellent presentation skills. High
• Proven experience in complex solution sales High
• Ability to travel as required. High Language Skills
• Bilingual (English and Spanish) HighLicenses and Certifications
• CompTIA Cloud within 120 Days Required
• CompTIA Network Upon Hire Required
• CompTIA Security within 120 Days Required
• CCNA Upon Hire Required
• AWS Certified Cloud Practitioner Upon Hire Required
• Amazon Web Services Solutions Architect Associate within 120 Days Preferred
• Microsoft Certified Azure Fundamentals Upon Hire Required
• Microsoft Certified: Azure Administrator Associate within 120 Days Preferred
• Microsoft 365 Administrator within 120 Days Preferred
• ISC2 Certified in Cybersecurity Upon Hire Required
• ITIL v3, v4. within 1 Year Preferred
• Additional Licenses and Certifications

What We Offer

• Professional development
• A culture that celebrates success and diversity
• Medical, Dental, Vision
• 16 Holidays, 15 days PTO, 7 sick days
• 401k with a match and tuition reimbursement

The base salary range for this position at the time of this posting is indicated above. Individual compensation varies based on job-related factors, including location, business needs, level of responsibility, experience, and qualifications.

Claro Enterprise Solutions, Inc. is an Equal Employment Opportunity (EEO) employer.

Pay Range

Salary : $110,000 - $130,000