What are the responsibilities and job description for the Peer Mentor II - Track 1 position at Clarvida - California?
Clarvida is seeking an innovative and purpose driven individual to join our team as a Peer Mentor II Track One at our Santa Ana location. The Peer Mentor Program is a specialized Peer-run Recovery oriented program that assists consumers with mental health conditions to pursue mental health recovery goals. Peer Mentors work alongside consumers to enhance their recovery by focusing on client strengths, modeling recovery practices, and empowering consumers to eliminate the stigma of mental illness.
Summary:
Peer Mentors are individuals who have previously been mental health consumers, who have participated in their own recovery, or have lived experience by living with a loved one who is a mental health consumer. Peers represent multiple intersections of cultures including but not limited to race, ethnicity, gender identity and expression, age, education, spiritual beliefs, and sexual orientation. Peer Mentors have their own unique recovery or lived experience story, and appropriately shares it with our clients to promote consumer mental health recovery and reduce stigma. Peers instill hope by showing clients that recovery is possible and providing a level of authentic empathy that is best achieved through those common experiences. Peer Mentors provide highly individualized services in the community and promote consumer self-determination and decision-making.
Peer Mentors are individuals who have previously been mental health consumers, who have participated in their own recovery, or have lived experience by living with a loved one who is a mental health consumer. Peers represent multiple intersections of cultures including but not limited to race, ethnicity, gender identity and expression, age, education, spiritual beliefs, and sexual orientation. Peer Mentors have their own unique recovery or lived experience story, and appropriately shares it with our clients to promote consumer mental health recovery and reduce stigma. Peers instill hope by showing clients that recovery is possible and providing a level of authentic empathy that is best achieved through those common experiences. Peer Mentors provide highly individualized services in the community and promote consumer self-determination and decision-making.
PAY: $20-$21/hr
Essential Duties/Responsibilities:
• Carry out duties as a member of the team, under the direction of the team leader. Specific job responsibilities will vary depending on education and experience.
• Provide work-related supportive services, such as transportation. Use of personal vehicle is required.
• Perform mentoring and problem solving as well as offer encouragement in the clinic, activity center or in the field.
• Support and communicate with clients timely to answer questions, while making a difference in our client’s overall wellness.
• Provide practical help and mentoring, advocacy, coordination, side-by-side individualized support, problem solving and direct assistance to help consumers obtain the necessities of daily living.
• Coordination of social activities.
• Facilitation of groups and/or assignments as required by Lead Peer Mentors, Clinical Manager and/or Program Director.
• Develop effective working relationships with agencies and organizations to advocate for consumer and family/caregiver empowerment.
• Document all activities as required.
• Maintain and ensures HIPAA, ethical standards and professional boundaries with all staff and clients.
• Other duties assigned or necessary to support the program and/or the company.
• Carry out duties as a member of the team, under the direction of the team leader. Specific job responsibilities will vary depending on education and experience.
• Provide work-related supportive services, such as transportation. Use of personal vehicle is required.
• Perform mentoring and problem solving as well as offer encouragement in the clinic, activity center or in the field.
• Support and communicate with clients timely to answer questions, while making a difference in our client’s overall wellness.
• Provide practical help and mentoring, advocacy, coordination, side-by-side individualized support, problem solving and direct assistance to help consumers obtain the necessities of daily living.
• Coordination of social activities.
• Facilitation of groups and/or assignments as required by Lead Peer Mentors, Clinical Manager and/or Program Director.
• Develop effective working relationships with agencies and organizations to advocate for consumer and family/caregiver empowerment.
• Document all activities as required.
• Maintain and ensures HIPAA, ethical standards and professional boundaries with all staff and clients.
• Other duties assigned or necessary to support the program and/or the company.
Recovery Requirements
• Provide the best customer care possible.
• Identify and build upon the strengths of clients, coworkers, and the communities we serve.
• Support clients’ steps towards Recovery and Wellness.
• Create an organizational culture that respects and celebrates the diversity of our clients.
• Value learning as an ongoing process that enables us to better service our consumers and establishes our leadership in the industry.
• Research and utilize our industry’s best practices and analyze our own services to ensure the best possible outcomes. Works under direct supervision from the Lead Peer Mentor.
• Provide the best customer care possible.
• Identify and build upon the strengths of clients, coworkers, and the communities we serve.
• Support clients’ steps towards Recovery and Wellness.
• Create an organizational culture that respects and celebrates the diversity of our clients.
• Value learning as an ongoing process that enables us to better service our consumers and establishes our leadership in the industry.
• Research and utilize our industry’s best practices and analyze our own services to ensure the best possible outcomes. Works under direct supervision from the Lead Peer Mentor.
Education/Licensing Requirements and/or Experience
• High school diploma or general education degree (GED) required.
• Bachelor’s degree preferred, but not required.
• Consumer of Mental Health Services; persons with a history of being consumers of mental health services or individuals with lived experience (i.e. living with a relative, significant other, or other support person who is a consumer of mental health services).
• Prior behavioral health experience preferred.
• High school diploma or general education degree (GED) required.
• Bachelor’s degree preferred, but not required.
• Consumer of Mental Health Services; persons with a history of being consumers of mental health services or individuals with lived experience (i.e. living with a relative, significant other, or other support person who is a consumer of mental health services).
• Prior behavioral health experience preferred.
Certificates, Licenses, Registrations
• Proof of valid California driver’s license and auto insurance, as well as proof of education are required.
• Proof of Medi-Cal Peer Certification from the California Mental Health Services Authority (CALMHSA) is preferred. A Medi-Cal Peer Certification is required for the position. A certification training opportunity will be offered upon hire and the employee must be certified within the first six month of employment.
• Proof of valid California driver’s license and auto insurance, as well as proof of education are required.
• Proof of Medi-Cal Peer Certification from the California Mental Health Services Authority (CALMHSA) is preferred. A Medi-Cal Peer Certification is required for the position. A certification training opportunity will be offered upon hire and the employee must be certified within the first six month of employment.
Knowledge, Skills and Experience- Peer Mentor II
• At least one or more year(s) of experience equivalent as a Peer Mentor.
• Understand the concepts of self-help, peer support and the recovery model.
• Understand the principles of the mental health system and effectively work within the system.
• Ability to develop and maintain strong working and professional relationships with a wide range of community agencies and organizations.
• Knowledge of how to obtain and record accurate information for case documentation and other reports.
• Willingness and ability to carry a caseload of consumers and provide field-based services.
• Lived experience with a mental health condition, whether a family member or personal.
• Knowledge of community resources and connections and experience working with peers.
• Excellent organizational skills, interpersonal skills, and communication skills are preferred.
• Intermediate computer skills.
• Ability to effectively prioritize and manage time.
• At least one or more year(s) of experience equivalent as a Peer Mentor.
• Understand the concepts of self-help, peer support and the recovery model.
• Understand the principles of the mental health system and effectively work within the system.
• Ability to develop and maintain strong working and professional relationships with a wide range of community agencies and organizations.
• Knowledge of how to obtain and record accurate information for case documentation and other reports.
• Willingness and ability to carry a caseload of consumers and provide field-based services.
• Lived experience with a mental health condition, whether a family member or personal.
• Knowledge of community resources and connections and experience working with peers.
• Excellent organizational skills, interpersonal skills, and communication skills are preferred.
• Intermediate computer skills.
• Ability to effectively prioritize and manage time.
Physical Requirements
• Office Environment (not remote position). Requires extensive sitting with periodic standing and walking.
• May be required to lift and/or move up to 20 pounds.
• Requires significant use of computer, tablet, phone and/or general office equipment.
• Needs adequate visual acuity, ability to grasp and handle objects.
• Needs ability to communicate effectively through reading, writing, and speaking in person or on telephone.
• Will require off-site travel in the community - meeting, training, county and/or client needs. This is not a remote position.
• Will use personal car or vehicle as required for travel and/ or transportation.
• Office Environment (not remote position). Requires extensive sitting with periodic standing and walking.
• May be required to lift and/or move up to 20 pounds.
• Requires significant use of computer, tablet, phone and/or general office equipment.
• Needs adequate visual acuity, ability to grasp and handle objects.
• Needs ability to communicate effectively through reading, writing, and speaking in person or on telephone.
• Will require off-site travel in the community - meeting, training, county and/or client needs. This is not a remote position.
• Will use personal car or vehicle as required for travel and/ or transportation.
*NOW OFFERING DAILY PAY TO OUR EMPLOYEES*
Competitive salaries & benefits
• Paid Vacation Days (1st year 12 days; increases with tenure)
• Paid Sick Days (Accrual per pay period)
• 9 Paid Holidays (including Day after Thanksgiving)
• Medical, Dental, Vision including a Health Savings Account or FSA
• Health, Dependent and Transportation Flexible Spending Accounts
• Basic and Optional Life Insurance for Employee, Spouse and/or Dependents
• 401K
Perks @ Clarvida (student loan refinancing, pet insurance, Verizon wireless discount, movie, hotel, concert and sporting event discounts)
If you're #readytowork CLARVIDA is #readytohire!
Not the job you’re looking for?
Clarvida is an equal opportunity employer with a commitment to diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, veteran status or any other protected characteristic.
Salary : $20 - $21
