What are the responsibilities and job description for the Quality Assurance Specialist position at Clasp?
Clasp is a venture-backed, mission-driven startup transforming access to education and career pathways. We are revolutionizing the way employers attract and retain critical talent, while simultaneously tackling the student debt crisis. (Yep, we think BIG.) Our innovative platform meaningfully connects employers, educational institutions, and diverse talent to drive mutual benefit—using accessible education financing as the thread. We like to think of ourselves as more than a fintech; we’re a catalyst for economic mobility.
A Forbes Fintech 50 company, portfolio company of SHRM (Society of Human Resource Management — the largest HR organization out there!) and recipient of “43 Start Ups to Bet Your Career On in 2025” by Business Insider, Clasp is driven by our commitment to social impact and innovation. We are reshaping the future of the workforce one opportunity at a time. Join us on our journey to give power to learners and unlock fulfilling careers that drive positive change in their communities and beyond.
What We Need
We’re looking for a Quality Assurance Specialist to partner closely with Product and Engineering to help us consistently improve the Clasp experience for all stakeholders. You should care deeply about user experience and enjoy noticing when something feels off. You’ll help us ship confidently by making sure features work as expected, flagging bugs early, and giving feedback from a user’s perspective. Over time, you’ll have the opportunity to take on more ownership—whether that’s digging into code, designing workflows, or managing features end-to-end.
\n- Test new features before they launch to help us catch bugs and UX gaps early
- Write detailed test cases that support engineers in improving automation
- Own and evolve the testing strategy across Clasp’s platform
- Collaborate with Product and Design to ensure the UI matches our design system
- Help prioritize features and fixes based on what matters most to users
- Triage, manage, and track bug reports through resolution
- As you grow: Take on product management or engineering projects that match your interests
- A sharp eye for detail and a low tolerance for broken or confusing experiences
- Clear written communication—you can describe issues so others can take action
- Familiarity with the software development lifecycle (SDLC) and Agile processes
- Comfort using tools like Jira, Notion, and Figma
- Experience working with students or early-career users
- Curiosity about how software works and a willingness to dig into technical details
- Ability to navigate web apps and pick up new tools quickly
- A proactive mindset—you notice things, speak up, and follow through
- Competitive cash and equity compensation
- Health benefits (health, dental, & vision)
- 401k
- Commuter benefits
- Flexible PTO policy
- Opportunities to grow and perform in a fast-paced environment alongside a stellar team
If you are a highly driven individual with a passion for technology, and you thrive in a dynamic and fast-paced environment, we want to hear from you! Join us in revolutionizing the workforce solution industry and making a meaningful impact on businesses worldwide. Apply now to be a part of our growing team!We are committed to creating a diverse and inclusive workplace where all employees feel valued, respected, and empowered to contribute their unique perspectives and talents. Clasp is an equal opportunity employer and prohibits discrimination and harassment of any kind. We embrace diversity and are dedicated to providing equal employment opportunities to all individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.
Salary : $75,000 - $95,000
