What are the responsibilities and job description for the Business Development Representative position at Classic Kia?
Business Development Representative
We are looking for a Business Development Representative to join our growing team! The right candidate will be a team player with a "can-do" attitude and excellent communication skills.
Benefits
- 401k with match
- Health, dental, and vision insurance
- Paid vacation time
Pay: $35,000 - $55,000 / year (Hourly Commission)
Responsibilities of a Business Development Representative
As a Business Development Representative you will monitor, review, and complete daily CRM communication tasks and activities to support the sales department. Including but not limited to phone calls, emails, text messages, and live chat. All communications tasks and activities are required to be completed in compliance with the sales processes and procedures set forth by the management staff.
Evaluate prospect opportunities using CRM data and facilitate a communication strategy for the sales department. (Examples: expiring leases, customers in positions of equity.)
Follow e-lead follow up processes to ensure e-lead response quality and response time meet or exceed OEM and industry standards
Complete miscellaneous CRM duties, including but not limited to maintaining data hygiene in the CRM by entering/updating inbound and outbound opportunities for the sales staff. Create appointments on a daily basis.
Maintain key performance indicators on sales opportunities such as contact %, appointment % set, appointment % shown, and sold appointment % to ensure they meet or exceed store standards
Maintain an overall knowledge of all dealership sales and service department operations.
Qualifications of a Business Development Representative
- At least one previous role based in customer service experience
- Excellent teammate with collaborative attitude and eagerness to improve
- Prompt and courteous demeanor
- Positive and hardworking personality
- Strong computer skills
- Available on Saturday
FULL TIME JOB / AFTERNOON AND SATURDAY AVAILABILITY
Classic Dealer Group has been owned and operated for over 30 years!
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Salary : $35,000 - $55,000