What are the responsibilities and job description for the Design Center Assistant- (Part-Time) position at Classic Rock Fabrication?
Department : Sales / Design Center
Reports To : Design Center Manager
GENERAL PURPOSE OF JOB
The Design Center Concierge / Design Assistant supports the internal team, homeowners, and visitors by handling design center operations. This includes answering phones, managing office appointments, and scheduling and leading design consultations. The role requires evening hours once per week and reduced hours on Saturdays, as needed for design appointments.
Requirements
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Provide exceptional service to customers and visitors.
- Schedule and lead design appointments.
- Assist customers with material selection as needed.
- Provide customer slab selection information to Partner Support Specialists and / or Estimators.
- Answer phones and contact customers and dealers as necessary.
- Communicate required information internally and externally via email and phone.
- Participate in dealer training sessions and events.
- Collaborate with Strategic Sales Managers to maintain customer relations.
- Keep the Design Center organized and ensure it is stocked with supplies.
- Maintain Hold Reports for materials on a weekly basis.
- Uphold Classic Rock's Core Values.
- Perform other duties as assigned by management.
SCHEDULE :
EDUCATION / EXPERIENCE
LANGUAGE SKILLS
MATHEMATICAL SKILLS
REASONING ABILITY
CERTIFICATES, LICENSES, REGISTRATIONS
PHYSICAL DEMANDS
WORK ENVIRONMENT
At Classic Rock, our goal is to ensure the experience of working with our team is as great as the product we create.
