What are the responsibilities and job description for the Front Desk Associate position at Classical Concepts Salon & Spa?
About Classical Concepts Salon & Spa:
Classical Concepts Salon & Spa opened in 1995 with a passion for service. We are an Aveda Lifestyle Salon & Spa offering exclusive Aveda signature services and products. Our facility features a luxurious spa, Aveda hair salon and boutique. In 2022, Classical Concepts Salon & Salon became a proud member of the Tuscan Sun family of spas, salons and medical spas. At Classical Concepts Salon & Spa, we are dedicated to the ongoing education of our team members and staying on top of the latest, cutting-edge technology and techniques – something that our clients have come to trust. At Classical Concepts Salon & Spa, we combine beauty and wellness in everything we do.
Position Available:
Classical Concepts Salon & Spa is searching for upbeat, energetic Front Desk Associates to join our team! Part-time and full-time positions are available, with career advancement and room to grow. Training will be available to qualified applicants.
Position Overview:
- Greet all guests
- Answer phones with pleasant disposition
- Provide exceptional customer service to every client
- Reserve client appointments
- Confirm appointments with guests prior to their scheduled reservation
- Provide guests with salon, spa and medical spa service and product information
- Make clients feel comfortable
- Check in clients upon arrival
- Check out clients and present products for sale
- Wash and fold laundry and replenish spa changing rooms
- Count product inventory and restock shelves
- Assist with any cleaning tasks and daily responsibilities
- Attend regular staff meetings and training
Applicant Requirements:
- Exceptional customer service and interpersonal communication skills
- Basic phone and computer skills
- Proven ability to sell products and up-sell services
- Ability to follow through with assigned tasks
- Ability to schedule guest appointments and process payments
Company Benefits:
- Health Insurance *
- Dental Insurance *
- 401K Plan *
- Paid Time Off **
- Life Insurance
- Employee Discount
- Paid training and education classes
- Flexible schedules
* after 90 days for full time employees
** after 1 year for full time employees
Job Types: Full-time, Part-time
Pay: From $15.50 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Retirement plan
- Vision insurance
Schedule:
- Monday to Friday
- Weekends as needed
Work Location: In person
Salary : $16