What are the responsibilities and job description for the Account Manager position at Claudia Garcia?
Due to our continuing and steady growth, we are seeking an Account Manager for our Account
Management Team. As an Account Manager you will service some of the largest and most
complex clients.
Essential Responsibilities :
Act as primary point of contact and liaison between business and client; understand and
communicate the products and services sold to the client and internal departments
Understand and communicate service level agreements / expectations to the client and
internal departments
Develop and maintain business relationships with existing clients, carriers and vendors,
to include visiting client sites
Employ client retention strategies that foster client satisfaction and loyalty
Work effectively with internal departments to support client goals and initiatives
Stay abreast of industry standards, legislation, insurance product changes, and ongoing
trends
Strategize with Account Management and Sales for annual benefit renewals; work with
marketing department to facilitate open enrollment employee meetings
Attend to administrative details to be fully compliant with government regulations
monitors client’s claims to assure consistency with goals and offer full-service
administration
Requirements :
A minimum of five (5) years’ experience in benefits administration / consulting or
insurance industry on the carrier side.
Enthusiastic self-starter who can work independently and self-motivate
Exceptional organizational skills, with attention to detail
Excellent interpersonal, written, and verbal communication skills.
Strong computer skills and proficiency in Microsoft Office applications
Desired experience :
A background that includes sales, legal compliance, benefit administration, and
labor / employee relations is strongly preferred
Current Life and Accident / Health License is strongly preferred
Brokerage experience is highly desirable
Education :
Bachelor’s Degree in Business Management, Business Administration, Human
Resources, or combination of equivalent education / experience.
Benefits Offered :
We recognize that talented people are attracted to companies that provide competitive pay,
comprehensive benefit packages, and outstanding advancement opportunities. For this reason,
we offer a comprehensive benefits plan including the following :
Competitive overall compensation package
Career enhancement and growth opportunities
401(k) match up to 50% contribution
Medical, dental, and vision coverage
Life / AD&D insurance
Accident / critical illness insurance
FSA and HSA accounts
Competitive paid time off
Professional development / tuition funds
Continuing education and career certification
Company funded Lifestyle Spending Account
Employee engagement activities
Service recognition compensation
Work / life resources
Royalty Medical Solution is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, veteran status, or any other characteristic protected by applicable law.
