Body-Worn Camera (BWC) Program Administrator

JOB SUMMARY:

This is a civilian position responsible for handling Body-Worn Camera (BWC) program. As the agency’s Subject Matter Expert (SME) on the BWC program, this position ensures full compliance with established directives, policies, and legal requirements. The incumbent is tasked with developing and implementing procedures to maintain the integrity of the program, tracking equipment assignment, monitoring performance, and providing remedial training as needed. Additionally, this position coordinates with the Axon vendor to ensure technical support, system updates, and proper management of BWC technology. The role also involves collaborating with the Evidence & Property Unit to ensure proper storage, sharing, and disposal of digital media, as well as conducting audits to maintain program accountability.

The position plays a key role in providing initial BWC training to all personnel assigned to the program, in collaboration with the agency's Training Unit. This training ensures all members are properly equipped to use the BWC system in compliance with departmental and legal standards. The incumbent is responsible for occasionally reviewing the retrieval, review, redaction, and dissemination of BWC footage for public records requests, to ensure the integrity of the program, while the agency stays in compliance with pubic record requests and legal proceedings. This position is responsible of the coordination with the State Attorney’s Office (SAO) and other relevant legal entities, when material generated through the Body Worn Camera Program is requested, to assist the BWC Technicians to properly identify and provide the correct footage. Additionally, the position is responsible for managing program resources, maintaining documentation, and ensuring compliance with retention policies, all while staying up-to-date with state and federal regulations related to body-worn cameras and public records management.

ESSENTIAL JOB FUNCTIONS:

• Monitor working conditions and recommend improvements to enhance efficiency.
• Complete administrative tasks, including written correspondence, record-keeping, and documentation.
• Assist in the budget process and evaluation of applicable hardware and software.
• Oversee special projects and additional assignments as needed.
• Testify in court proceedings when required.
• Administrate the Body-Worn Camera (BWC) Program, ensuring proper operation and compliance.
• Monitor and maintain all assigned BWC equipment, including tracking, assignment, and maintenance records.
• Conduct routine equipment inspections and enforce health and safety rules.
• Ensure firmware updates, system settings, and software patches are applied as needed.
• Identify, coordinate, and fulfill warranty or repair issues for BWC components (cameras, docking stations, etc.).
• Work with vendors to secure quotes, coordinate repairs, upgrades, and installation of hardware/software.
• Assess equipment, software, and training needs, making recommendations to leadership.
• Establish working relationships with vendors and serve as a Subject Matter Expert (SME) for Mobile Video Systems (MVS) and BWC technology, policies, and procedures.
• Monitor and maintain cloud storage of BWC videos, ensuring proper retention and deletion per policy.
• Review and categorize BWC videos for proper classification, association, and quality.
• Verify all videos are uploaded as required by policy.
• Ensure at least 150 BWC recordings are audited monthly to confirm operational integrity.
• Track the hierarchy of shift transfers and associated video documentation.
• Process and fulfill public records requests (PRR) for digital files and BWC footage in compliance with Florida State Statute and CCSO policy.
• Redact videos and documents to ensure the protection of confidential information before release.
• Liaison with the State Attorney’s Office and Public Defender’s Office to fulfill video requests.
• Ensure requested records are available for release and are not part of an active investigation.
• Provide case files, videos, and photos for internal and external requests, including SAO and court-related requests.
• Respond professionally and effectively to public inquiries regarding video records.
• Develop, manage, and update BWC directives, ensuring   compliance.
• Conduct initial and remedial training for deputies and personnel on BWC policy, procedures, and equipment usage.
• Train, coach, and mentor new staff and agency personnel in proper BWC handling.
• Identify training needs and provide input on program development.
• Ensure performance tracking, confirming supervisors review videos per statute.
• Coordinate scheduled audits by notifying supervisors to review videos.
• Ensure compliance with General Orders, federal, state, and local laws, and agency policies and procedures.
• Develop and maintain professional relationships with CCSO administration, co-workers, public agencies, and community partners.
• Provide public information and conduct speaking engagements within the agency and community.
• Propose and implement approved changes or new programs as needed.
• Participate in meetings, briefings, and training sessions.

LICENCES, EDUCATION AND EXPERIENCE REQUIREMENTS:

• High school diploma or equivalent.
• Proficient in Microsoft office products.
• Speak and understand the English language.
• Five (5) years of relevant experience in law enforcement, with at least 2 years specifically involved in BWC management or public records request handling required. 
• Proven experience in reviewing Body-Worn Camera (BWC) footage, including providing expert feedback on the appropriateness of force and making informed training recommendations.
• Familiarity with grant administration and compliance including reporting requirements.
• Experience in developing and implementing training programs in collaboration with a Training Unit, specifically for body-worn camera users preferred.
• Familiarity with the Axon BWC system and evidence management platforms like evidence.com preferred.
• Experience in conducting random audits of BWC footage to ensure compliance with policies and procedures preferred.
• The following items (or authorized equivalents) may be required at various steps in the application process: 
  1. Driver's License
  2. Birth Certificate
  3. Social Security Card
  4. Form DD214 for all periods served in the military
  5. GED or High School Diploma and Sealed Transcripts from the highest level of education
  6. FDLE Authority for Release (notarized)

Salary is negotiable for full-time positions prior to initial hire, if requested, based on verified experience up to step five (5) of the assigned pay grade. Current employee salary changes are determined based on internal methodology. Please contact Human Resources with any questions. 

Benefits for full time positions include Florida Retirement System, a full suite of very affordable health/life/dental/vision benefits, ancillary insurance policies, college reimbursement, and more. Benefits are effective the 1^st of the month after a full 30 days worked. For more information on benefits, please visit https://www.claycountygov.com/government/personnel-services/employee-benefits. 

The duration of the selection process may range from one (1) to three (3) months and may vary based on the number of applicants and/or urgency of filling the vacancy. 

Applicants are reminded to take note of the close date listed on this job posting. Interviews are not typically requested prior to this date.

If accommodations are required throughout any portion of the hiring process, please contact our Human Resources team at HR@ClaySheriff.com. 

All positions at the Clay County Sheriff’s Office have testing requirements to determine eligibility. All selected candidates will complete a drug screening, polygraph examination and a comprehensive background investigation as a condition of employment. Sensitive and/or confidential aspects of candidates’ personal lives may be explored during this process (including driving, drug usage, criminal, employment, and residential histories). 

Any job qualifications or requirements listed in this job posting are susceptible to written and/or physical testing. This testing may be included in the competitive selection process.

Reapplication/Retesting of discontinued or disqualified applicants is available after 365 days.  

This posting has been reviewed by Human Resources and found to be job related and non-discriminatory. If you are interested in this position, please submit your electronic application at https://www.claysheriff.com/departments/employment/.

Salary : $58,371 - $67,658