Director of Operations (Cannabis)

We are Claybourne, one of the fastest growing cannabis brands in North America. Our team is known for being highly dedicated to our retail partners and consumers while going above and beyond with flower quality, flower consistency and innovative new product development. We are seeking an experienced, motivated, Director of Operations to prepare us for the next stages of growth.

Job Title: Director of Operations

Reports to: CEO/General Manager

Website: https://www.claybourneco.com/

FLSA Status: Exempt

Prepared Date: 01/27/2025

Effective Date: 01/27/2025

Job Title: Director of Operations

Hiring Manager: CEO/General Manager

Job Function: Management/Operations

Job Level: Director/Manufacturing

Employment Status: Full-time Regular

Primary Location: Perris, CA

Job Summary: We are seeking a dedicated and experienced Director of Operations to oversee all aspects of our cannabis trimming, finished goods production and inventory control at our Perris, CA facilities. In this pivotal role, you will be responsible for managing the entire production process, ensuring compliance with regulatory standards, maintaining product quality, productivity, and leading our dynamic production teams.

The primary role of the Director of Operations is to oversee all processes associated with bucking, trimming, finished goods flower, pre roll and vape production, and inventory control. This position works closely with cultivation operations to ensure the highest quality flower is being produced into finished goods, sales to ensure we are meeting the demand of the customers, and logistics to ensure products are being made available on time to meet customer needs. The goal is to produce the highest quality products, with the lowest cost of production, exceeding the needs of our retail customers and consumers.

Duties/Responsibilities:

• 
  Post Harvest Oversight:

• • • Manage the dry and cure process to ensure quality while controlling bucking cost
    • Manage team of up to 60 trimmers along with automation
    • Maintain flower trimming and sorting machines and production efficiencies, problem solving machine errors and outages.
    • Ensure harvests are being trimmed in the correct priorities by strain to meet production and sales needs
    • Trim portions of crop that are being utilized for pre rolls in the most efficient way possible.

• 
  
• Production and Quality Control Oversight:

• • • Manage the end-to-end production process, from material inputs and refinement to formulation and packaging for all flower, pre roll and vape cartridge SKUs.
    • Manage labor and production demand planning to achieve:
      • Achieve 98% days in stock for all manufactured SKUs including pre rolls and vapes
      • Work with cultivation and sales on demand planning for flower SKUs to ensure 98% days in stock for all flower SKUs
    • Guarantee adherence to state regulations in all production activities.
    • Maintain flower and pre roll manufacturing machines and production efficiencies, problem solving machine errors and outages.
    • Manage labor resources to efficiently keep production lines at optimization.
    • Sales menu support: Keeping inside and outside sales team abreast of menu updates, and restock schedule.
    • Implement robust quality control measures to ensure product consistency and purity.
    • Collaborate closely with the production team supervisors to address any quality concerns promptly.

• 
  
• Inventory Control:

• • • Manage inventory control and material handling teams responsible for post harvest through finished goods
    • Cycle counting accuracy and monthly physical inventory or raw materials and finished goods
    • Compliance with all state regulations

• 
  
• Team Leadership:

• • • Lead and train the production teams, fostering a culture of safety, efficiency, and continuous improvement.
    • Nurture a collaborative and supportive work environment for optimal team performance.
    • Develop performance KPIs across all production lines, ensuring team adherence.
    • Process and workflow standardization development & improvement
    • Oversight, training, and continuous development of department managers, supervisors and leads.

• 
  
• Innovation and Efficiency:

• • Monitor and if needed integrate cutting-edge technologies and methods to enhance production efficiency and elevate product quality.
  • Stay informed about industry trends to drive continuous improvement in production processes.
  • Work closely with our cultivation and sales departments to meet market demands and maintain optimal lean inventory levels.
  • Develop and manage production budgets, schedules, and timelines for streamlined operations.
  • Identify cost savings opportunities, through streamlining and automation.
  • Utilize Lean Manufacturing tactics including Six Sigma to identify, scope and implement processes, technologies, and systems to continuously improve product quality as well as operational effectiveness and efficiency.
  • Develop and implement strategies to reduce costs including but not limited to direct and indirect labor, product materials and capital investments by improving workflow, achievement of internal project dates and improving efficiency and effectiveness of the costs of production in facilities, engineering, equipment, operations, inventory levels and holding costs.

Experience:

• Bachelor's degree in manufacturing engineering, industrial engineering, mechanical engineering, business management, or related fields.
• A minimum of 10 years experience managing production in food & beverage, pharmaceuticals, or cannabis products or a related industry.
• Comprehensive knowledge of product production processes ( if knowledge is in cannabis pre roll and or flower production).
• Familiarity with cannabis industry regulatory requirements and best practices /standards in ( cannabis) product manufacturing.
• Strong leadership, communication, and organizational skills.
• Proficiency in production management and planning software / tools.
  • ERP, Google Sheets, Excel
• Experience managing at least a team of 50 (production workers & supervisors).
• Process development, improvement, and deployment.
• Some project management.

Additional Requirements:

• Must pass all required background checks
• Must be and remain compliant with all legal or company regulations for working in the Cannabis industry
• Must possess valid driver's license
• Must be a minimum of 21 years of age
• Will be required to be on-call and to respond to emergency situations at any time. This may include scheduling issues, potentially covering a vacant shift, facility issues and/ or human resources requirements.

Qualifications:

• Computer and Microsoft and Google Suite skills.
• Bilingual (English and some Spanish) preferred.
• Ability to work longer hours during busy seasons (Weekends included).
• Excellent communication skills, both verbal and written.
• Positive attitude and work ethic.
• Strong leadership, teambuilding, and interpersonal skills.
• Self-motivated with the ability to prioritize in a fast-paced working environment.
• Maintain worker protection standards, promoting a safe work environment.
• Effective time management with the ability to balance floor and office time.

Working Conditions:

• The person in this position may be exposed to dust, kief, cleaning chemicals and fumes. Although systems are in place to remove these byproducts, there is still exposure to some degree.
• Frequently works in rooms with bright light where eye protection is needed.
• Frequently works in rooms with moderate heat and humidity.
• The person in this position is constantly exposed to moderate background noise due to environmental systems, equipment, and fans.

Physical Demands:

• Work indoors and outdoors, in seasonal temperatures and lift up to 50 pounds
• Continuously walk, stand, climb, bend, kneel as well as reaching overhead, and from side to side for long periods of time.
• Wear respirators and other PPE for a long period of time.

Competencies:

• Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
• Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures.
• Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
• Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
• Interpersonal Skills - Focuses on solving conflict,; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
• Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.
• Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
• Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
• Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
• Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.
• Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
• Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.

Physical Demands and Work Environments:

• Continually required to stand
• Continually required to walk
• Occasionally required to sit
• Continually required to utilize hand and finger dexterity
• Continually required to climb, balance, bend, stoop, kneel or crawl
• Continually required to talk or hear
• Frequently required to taste or smell
• Continually exposure to wet and/or humid conditions (non-weather)
• Continually work near moving mechanical parts
• Frequently work in high, precarious places
• Ability to lift 50 pounds of weight
• Continually exposure to outside weather conditions
• Occasionally exposure to extreme heat or cold (non-weather)
• Required to wear PPE for long periods of time in climate-controlled rooms

Benefits:

• Competitive salary package and benefits ($120k - $140k bonus depending on experience level).
• Benefits - Medical, Dental, Vision, 401K
• Schedule - 6:30 am - 4:30 pm (M-F) with on call weekend/swing shift support
• Report to: VP of Operations/CEO/General Manager
• Work Location - Perris, CA

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.

The company is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.