Senior Instructional Designer

The Senior Instructional Designer collaborates with business leaders and stakeholders to design, develop, implement, and evaluate innovative learning solutions for a wide range of audiences within the Retail business unit, including technical and functional skills, professional (durable) skills, and leadership skills. This role focuses on creating engaging learning experiences through various modalities, including eLearning, instructor-led training, and blended approaches, to drive performance improvement and meet business objectives.

The ideal candidate has deep expertise in instructional design, adult learning theories, and learning technologies, coupled with exceptional project management and consultative skills.

Position Requirements

• Conduct needs assessments to analyze performance gaps and identify learning opportunities.
• Design and implement instructional strategies aligned with organizational goals and audience needs.
• Develop engaging eLearning modules, virtual learning, and instructor-led training materials using innovative tools and technologies.
• Designs training programs and initiatives using appropriate learning formats (PowerPoint presentations, facilitator guides, job aids, eLearning courses, participant workbooks, etc.) to drive desired outcomes.
• Create detailed design documents, storyboards, and learning assets, incorporating multimedia elements such as graphics, video, audio, and animation to increase learner engagement.
• Repurpose, curate, and update existing content for consistency and effectiveness.
• Develop learning materials/eLearning courses independently, as well as partner with developers to translate instructional needs into interactive eLearning content.
• Develop evaluation strategies to assess training effectiveness and learning outcomes.
• Analyze participant feedback and key metrics to recommend improvements.
• Build strong relationships with subject matter experts (SMEs), business leaders, and field trainers to ensure learning solutions are relevant and impactful.
• Provide consultative expertise on learning initiatives and performance support
  
  

Requirements And Qualifications

Please list the minimum requirements (i.e., level of education and years of related experience) needed to perform competently in this position.

Education: Bachelor’s degree in Instructional Design, Education, Learning Technology, or related field (Master’s preferred).

Years of Related Experience: Minimum 5 years in instructional design or learning & development, including experience with the eLearning tool, Articulate 360. Proven success in designing for all phases of the course lifecycle, including needs analysis, design, development, implementation, and evaluation.

Licenses/Certifications: Instructional Systems Design (ISD) Certification. eLearning Design Certification. Membership in professional organizations such as the Association for Talent Development (ATD).

Knowledge, Skills And Abilities (KSAs)

• Comprehensive understanding of adult learning principles, instructional design models such as ADDIE, SAM, or LLAMA, and project management methodologies.
• Advanced proficiency in tools such as Articulate Storyline, Rise, Adobe Creative Suite, and learning management systems (LMS).
• Strong consultative skills with the ability to influence stakeholders and align learning strategies with business goals.
• Familiarity with trends in learning technology, including user experience design (UXD) and virtual learning platforms (Microsoft Teams).
• Strong consultation, verbal and written communication, and presentation skills.
• Ability to manage multiple projects independently with attention to detail and quality assurance.
• Innovative mindset, with a focus on continuous improvement and learning impact.
  
  

Why Clayton?

• A Berkshire Hathaway Company – an integrity-based organization offering unlimited career growth
• Full-time team members have the flexibility to create their own health, dental, and vision benefits package. Clayton provides competitive 401K programs including investment options and company matching for full and part time employees after one year to help our team members achieve their financial goals. Additional benefits include paid parental leave, Employee Assistance Programs, paid time off, paid holidays and more
• As part of Clayton’s commitment to Opening Doors to a Better Life, Clayton is now providing paid time for Team Members to volunteer to causes that are meaningful to them through the Clayton Impact program
• At Clayton, we encourage holistic wellness with physical, nutritional, social, financial, spiritual and occupational programs
• Home Centers are closed on Sundays – we believe in offering a balanced working environment
  
  

Clayton is committed to a diverse and inclusive workplace. Clayton is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Why Clayton?

• A Berkshire Hathaway Company – an integrity-based organization offering unlimited career growth.
• Full-time team members have the flexibility to create their own health, dental, and vision benefits package. Clayton provides competitive 401K programs including investment options and company matching for full and part time employees after one year to help our team members achieve their financial goals. Additional benefits include paid parental leave, Employee Assistance Programs, paid time off, paid holidays and more.
• As part of Clayton’s commitment to Opening Doors to a Better Life, Clayton is now providing paid time for Team Members to volunteer to causes that are meaningful to them through the Clayton Impact program.
• At Clayton, we encourage holistic wellness with physical, nutritional, social, financial, spiritual and occupational programs.
• Home Centers are closed on Sundays – we believe in offering a balanced working environment.
  
  

Clayton is committed to a diverse and inclusive workplace. Clayton is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Business Unit - B00009

Clayton Retail