Host/Hostess

Claywood is a vibrant, locally-focused restaurant that celebrates the farm-to-table philosophy in every aspect of its culinary and cocktail creations. Nestled in the heart of Hendersonville, Claywood is driven by a commitment to fresh, quality ingredients sourced from local farmers and purveyors. Our menu is a dynamic blend of traditional and modern cooking styles, enriched by cultural influences from around the world, and always inspired by the changing seasons.

FOOD HOSTESS JOB DESCRIPTION

We are a busy restaurant and have an open role for host/hostess. You will greet guests as they enter and show them to their table. You will also engage with guests to ensure their meal experience is exceptional. To do well in this role you should be comfortable standing for long periods and helping to remove dishes from tables in an effort to support our service.

Hostess Responsibilities:

· Greeting guests as they enter, and putting them on a waiting list as necessary.

· Providing guests with menus and answering any initial questions.

· Seating guests at tables or in waiting areas.

· Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers.

· Engaging with guests to ensure they're happy with food and service.

· Responding to complaints and helping to resolve them.

· Answering phone calls, taking reservations and answering questions.

· A knowledge of the menu.

· Helping out with other positions in the restaurant as needed.

· Providing great customer service.

Hostess Requirements:

· High school diploma or equivalent preferred.

· Ability to provide top-notch customer service in a fast-paced environment.

· A positive attitude and ability to work well under pressure with all restaurant staff.

· Does high-quality work while unsupervised.

· Able to work in a standing position for long periods of time.

· Able to safely lift and easily maneuver trays of food when necessary.

· Willing to follow instructions and ask questions for clarification if needed.

· Able to handle money accurately and operate a point-of-sale system.

· Able to work in a busy restaurant environment.

· Restaurant experience a plus.

This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned by management to meet the ongoing needs of the organization.

Job Type: Part-time

Pay: $14.00 - $16.00 per hour

Expected hours: 15 – 20 per week

Benefits:

• Employee discount
• Flexible schedule

Shift:

• 4 hour shift
• Evening shift
• Night shift

Experience:

• Restaurant experience: 1 year (Required)

Work Location: In person

Salary : $14 - $16