What are the responsibilities and job description for the Vice President of Information Technology position at Clean Energy Credit Union?

Clean Energy Credit Union is passionate about promoting clean energy to protect our environment and improve our economy. Our focus is on providing clean energy loans that reduce the cost of living for members while also decreasing their environmental footprint. We envision a world where everyone can participate in the clean energy movement.
Primary Purpose of Position:
Directs and manages the credit union’s information systems, cyber security and IT operations. Streamline systems, adopt new technologies, and handle multiple projects with tight deadlines. This role offers hybrid work flexibility and involves leading IT operations and guiding senior management on technology strategies. The goal is to enhance member experiences, security and position the credit union as a tech-savvy financial leader.

Job Description

Essential Functions:

Works as a strategic partner with the CEO and the leadership team to provide vision and leadership for business initiatives including, but not limited to development, revision, and implementation of objectives, goals, policies, products, procedures, and programs of the IT and Data Security department.
Designs, implements, and oversees a comprehensive cybersecurity and loss mitigation strategy for the Credit Union. Keeps current with industry trends in information technology and data security, conducting research, tracking developments, and analyzing IT performance and outcomes.
Responsible for interfacing with different credit union departments for training and educating staff on information security policies and procedures.
Manages the IT Budget, ensuring cost-effective solutions and investments
Monitors, updates, communicates, and ensures compliance with the disaster recovery plan for the Credit Union.
Mentors and Leads the IT team, who are responsible for strategic and tactical projects (infrastructure, end-user support and collaboration applications), to maximize productivity, efficiency, and effectiveness of the department. Fosters a culture of continuous learning and innovation.
Responsible for the management of the IT help desk ensuring prompt response and resolutions.
Works with other Information Technology staff to standardize the access and security privileges provided on these systems to ensure that access given to users is appropriate and is in the interest of the credit union.
Ensures that adequate records are retained and assists with preparing periodic reports to the Board of Directors.
Resolves problems with networks and other computer systems.
Oversees relationships and ongoing due diligence with technology vendors and service providers. Performs ongoing reviews of new and existing critical or high-risk vendors IT security programs.
Monitors and ensures compliance with established information security policies and procedures and reports findings of such audits.
Reviews security issues and recommendations for all third parties' connections and remote users to our internal LAN and Host processing system. Recommends changes as necessary.
Coordinates efforts to ensure audits and risk assessments are conducted in accordance with policy and regulations. Works with auditors and NCUA Examiner on information security compliance.
Maintains the highest level of Integrity and conducts oneself in an ethical manner
Actively supports the credit union's mission, vision, and core values.
Maintains confidential data.
Maintains a thorough understanding of state and federal laws and regulations related to credit union compliance with bank secrecy and anti-money laundering laws, as appropriate to the position.
Implements regulatory requirements, industry standards, and best practices such as NCUA, FFIEC, GLBA, PCI DSS, NIST 800-53 and ISO 27001 ensuring the Information Security Program is held to the highest standard.
Performs other tasks and duties as assigned.

Position Titles That Report to this Position

IT Manager

Job Competencies

Attention to Detail – Ensuring that information collected, provided, and/or evaluated is consistent with all related information available; holding to regulatory standards, recognizing that they exist to protect and honor members’ financial well‐being.
Managing Priorities - Ability to prioritize multiple initiatives and projects.
Driving for Results ‐ Setting high goals for personal and group accomplishment; using measurement methods to monitor progress toward goals; tenaciously working to meet or exceed goals while deriving satisfaction from that achievement and continuous improvement.
Data Analysis – Gathering, manipulating, processing, and evaluating data to guide credit union decisions.
Earning Trust‐ Gaining others’ confidence by acting with integrity and following through on commitments; treating others and their ideas with respect and supporting them in the face of challenge.
Service Excellence ‐ Taking actions and developing relationships necessary to meet and exceed member needs (includes relationships with members, coworkers, and external partners); holding self and others accountable for providing a positive member experience; using appropriate interpersonal skills to resolve difficult member situations and regain their confidence.
Communication ‐ Possessing and utilizing compelling written and verbal communication skills. Listening and adapting to received instructions, concerns, and spoken/written needs.
Process Development – Creating and improving procedures to increase workflow, efficiency, and outcomes.
Driving Innovation ‐ Creating an environment (culture) that inspires people to generate novel solutions with measurable value for existing and potential customers (internal or external); encouraging experimentation with new ways to solve work problems and seize opportunities that result in unique and differentiated solutions.

Preferred Education and Work Experience

Bachelor’s degree in computer science, Network, Cyber Security, or relevant field is preferred.
5-10 years of increasing responsibility in technology management.
Advanced knowledge of NIST, CISA FFIEC, and NCUA Rules and Regulations.
In-depth knowledge of cybersecurity practices and IT compliance requirements.
Advanced knowledge of Microsoft Office applications (Word, Excel, PowerPoint).
Banking/Credit Union experience is preferred
ITIL and AI Certifications preferred

Working Environment/Physical Activities

This job operates in a professional office environment and may be eligible for partial remote or hybrid work. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

Substantial computer work.
Occasional time is spent traveling and working irregular hours. May be required to attend meetings and or conferences where travel by car, plane or other public conveyance may be required.
Must be able to lift 35 lbs.
Ability to read, write, and understand English fluently.

Salary : $95,000 - $115,000

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