Commercial Supervisor

Job Overview:

We are seeking a proactive and reliable Commercial Supervisor to oversee field operations from 1 PM to 8 PM. This role involves supervising technicians, performing quality inspections, managing supplies, handling call-ins, securing accounts, and participating in monthly meetings. You will also assist in training new staff and support the growth of new accounts.

Note: This is not a sales position. Applicants who do not complete the application will not be considered. Must be able to travel within our service area (Greenville and surrounding). Must be able to pass a background check. Interviewing will not begin until the week of 4/14.

Key Responsibilities:

• Supervision and Support: Lead technicians during their shifts, providing guidance and ensuring they have the necessary resources to complete tasks efficiently and safely.
• Quality Inspections: Conduct thorough checks of completed work to ensure it meets company and customer standards. Address and resolve any issues promptly.
• Supply Management: Maintain an adequate inventory of tools, materials, and supplies. Report shortages or maintenance needs to management.
• Call-In Coverage: Manage after-hours call-ins or urgent customer requests. Dispatch technicians as needed to resolve issues quickly and effectively.
• Account Security: Secure all work sites at the end of the shift, ensuring that tools, equipment, and premises are safely locked and secured.
• Team Collaboration: Attend monthly meetings to discuss field operations, share updates, and contribute ideas for improvement.
• Training and Onboarding: Assist with training new employees, covering company policies, safety protocols, and customer service expectations.
• Account Development: Support the growth of new accounts by providing quality service and building positive client relationships.

Skills and Qualifications:

• Proven experience as a Commercial Supervisor or in a similar role, with a focus on technician management and quality control.
• Strong leadership skills with the ability to motivate and manage a team.
• Attention to detail and commitment to maintaining high standards of work quality.
• Experience managing inventory and field operations.
• Problem-solving skills to address after-hours issues and customer needs.
• Excellent communication skills for interacting with team members, clients, and management.
• Ability to work independently and make decisions under pressure.
• Flexibility to work an afternoon-to-evening schedule (1 PM - 8 PM) and respond to urgent requests as needed.
• Previous experience in a customer-facing role or handling client relationships is preferred.

Physical Requirements:

• Ability to stand, walk, and bend for extended periods.
• Must be able to lift up to 50 pounds.
• Comfortable driving in various weather conditions.

Benefits:

• Earned Sick Time
• Paid Birthday
• Flexible Schedule
• Team Outings

Additional Information:

• This is not a sales position.
• Applicants must complete the application in full to be considered.
• The schedule may include cleaning homes in the afternoon and transitioning to commercial cleaning in the evening.
• Travel within our service area (Greenville and surrounding areas) is required.
• A background check is mandatory.
• Interviews will begin the week of 4/14. Please do not follow up; we will reach out if next steps are needed.

Job Types: Full-time, Part-time

Pay: From $20.00 per hour

Expected hours: 20 – 30 per week

Shift:

• Evening shift

Work Location: In person

Salary : $20