Why You Would Love This Job

At our practice, compassion and trust are at the heart of everything we do. As a Medical Assistant, you play a vital role in patient care, making a meaningful impact every day. Your support and reassurance help guide our patients to their road to recovery while your commitment to excellence help our clinics operate smoothly, allowing providers to focus on delivering personalized, high-quality care. We are dedicated warriors for hope, driven by a mission to make a meaningful impact. If you share our values and passion for making a difference, we'd love to welcome you to our team. New graduates are welcome to apply.

Who we are?

CleanSlate is a national medical group focused on treating opioid and alcohol addiction. Our mission is to improve lives through compassionate, patient-centered care. Here's how we do it:

• Patient-Centered Care: We provide high-quality, medication-assisted treatment (MAT) in a convenient outpatient setting, led by experienced physicians and licensed providers.
• People and Providers: Our team is dedicated to delivering top-notch care, always working to improve for the benefit of our patients and providers.
• Performance-Driven: We aim for excellence, constantly refining our practices to achieve the best results for our patients.
• Process-Focused: We streamline our procedures to ensure consistent, effective care, with collaboration between clinical and operations teams.

With over 100,000 patients treated at more than 75 centers nationwide, CleanSlate partners with communities to bring hope and help, empowering patients to reclaim their lives.

Overview:

As a Medical Assistant II at CleanSlate Centers, you are integral to our patient care process, providing critical support to medical providers and facilitating both clinical and administrative functions. This position demands proficiency in a fast-paced medical environment, exceptional skills in patient interactions, and a commitment to making a significant impact on the lives of those we serve.

Performance Responsibilities:

• Assist in preparing patients for healthcare visits, ensuring accurate intake and documentation of medical history, vital signs, and assessments.
• Perform blood draws and collect urine drug screenings, as well as other laboratory tests, including CLIA-waived testing.
• Engage in patient outreach, including re-engagement, appointment reminders, and follow-ups regarding treatment and prescriptions.
• Conduct medication counts, assist with prescription management, and handle medication destruction and logging.
• Maintain and manage laboratory supplies, personal protective equipment (PPE), and medication storage logs.
• Document patient interactions and scan medical records into the EMR system.
• Work closely with front desk and laboratory teams, expanding skills and responsibilities as appropriate.
• Maintain adherence to safety, environmental, and infection control policies while upholding patient confidentiality.
• Engage in daily team huddles, meetings, and collaborative efforts to improve patient care and workflow efficiency.

Qualifications:

• High School Diploma or equivalent required.
• Successful completion of Medical Assistant, EMT or LPN program required.
• 1 year of experience as a Medical Assistant in a fast-paced medical office required.
• 1 year of phlebotomy experience required.
• Knowledge of billing, prior authorizations, and payment reconciliations.
• 1 year experience with Customer Services, Behavioral Health, and/or Healthcare facilities preferred.
• Demonstrated ability to support patients during critical moments in their lives, providing compassionate care and understanding.
• Proficiency in Microsoft Office, Teams, email, and electronic health records (EMR).
• Basic Life Support (BLS) certification or ability to obtain within 90 days of employment

What we offer and perks!

• Day shift, early Fridays, NO WEEKENDS
• 7 paid holidays for full time positions, plus 15 days of PTO
• 401K and Roth with Company match
• Affordable Medical plans for employees
• Dental and Vision plans for employees
• Flexible Spending Accounts for Healthcare and Dependent Care expenses
• Employer contribution to the HSA
• Employer Assistance Program with company paid visit allotment
• Company paid Life, AD&D, Short and Long Term Disability including part time employees

We are an Equal Opportunity Employer.