Demo

Collections Specialist

Clear Staffing Solutions
Carlsbad, CA Full Time
POSTED ON 2/3/2025
AVAILABLE BEFORE 5/4/2025

Description :

  • Collections Specialist, Credit : Overview : Thinking fast. Acting fast. But nevertheless sustainable.
  • This mission statement is mirrored not only by our new brand promise, "Forever Faster," but also by our guiding principle for the entire company.
  • To achieve our objectives, we require individuals that do not merely break the rules, but change the game.

Responsibilities include, but are not limited to :

  • Follow up on an assigned portfolio accounts based on experience and skill. This includes collection calls, customer deductions and customer reconciliations.
  • Review daily credit holds through review of customer history, industry credit reports, to ensure timely release of orders. Escalate to Credit Analysts for review when necessary.
  • Run and analyze weekly aging, deduction and top account past due reports finding root cause of issues that delay payments and cause deductions.
  • Perform ongoing cash collections.
  • Correspond with assigned sales reps and customer accounts on a regular basis to pro-actively resolve collection issues.
  • Represent the brand and utilize the PUMA 4Keys (Fair, Honest, Positive, Creative) in all decisions, actions, processes and practices.
  • Qualifications :

  • 1 years of experience
  • Knowledgeable with Microsoft Office applications including Excel, Word, and Outlook
  • Negotiation and problem-solving skills
  • Effective phone / email communication skills
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