Project Coordinator

Job Description: Project Coordinator

Position Overview: Clearbridge is seeking an experienced and motivated Project Coordinator to facilitate and oversee IT projects that drive business solutions for our customers. The Project Coordinator will ensure that projects are delivered efficiently, on time, and in alignment with Clearbridge’s core values: Easy To Work With, Never Settle, Commit Relentlessly, Think Beyond Boundaries, and Seek Mastery.

This role demands exceptional organizational, leadership, and communication skills, with the ability to juggle multiple projects in a fast-paced managed services environment.

Key Responsibilities:

1. Project Planning and Execution:
   • Manage the full lifecycle of IT projects, including infrastructure deployments, cloud migrations, and managed services implementation.
   • Define project scope, deliverables, timelines, and milestones in collaboration with stakeholders.
   • Establish and maintain project documentation, ensuring accuracy and accessibility.
2. Stakeholder Engagement:
   • Act as the primary point of contact for customers, internal teams, and external vendors.
   • Foster strong relationships with stakeholders by providing regular updates and addressing concerns.
   • Communicate project progress and risks in a clear, transparent manner.
3. Team Coordination:
   • Collaborate with technical teams to allocate resources and ensure the effective delivery of project tasks.
   • Facilitate cross-departmental coordination to meet project goals and resolve roadblocks.
   • Motivate and guide teams to adhere to Clearbridge’s high standards of excellence.
4. Risk and Issue Management:
   • Identify potential risks and implement proactive mitigation strategies.
   • Address issues promptly and effectively to minimize impact on project outcomes.
   • Ensure projects are delivered with a focus on quality and customer satisfaction.
5. Process Optimization:
   • Continuously evaluate project management processes and recommend improvements to enhance efficiency.
   • Share lessons learned and best practices to foster a culture of growth and innovation.
6. Budget Oversight:
   • Create and manage project budgets, tracking expenses and ensuring financial accountability.
   • Provide accurate cost estimates and maintain financial discipline.
7. Performance Measurement:
   • Monitor and report on project metrics, including milestones, quality benchmarks, and customer satisfaction.
   • Deliver post-project evaluations to drive continuous improvement.

Qualifications:

• Experience:
  • 3 years of project management experience, preferably in an MSP or IT services environment.
  • Proven success in managing multiple concurrent projects with competing priorities.
• Education:
  • Bachelor’s degree in IT, Business Administration, or a related field (preferred).
  • PMP, PRINCE2, or equivalent certification (preferred).
• Technical Knowledge:
  • Solid understanding of IT systems, networking, cloud technologies, and cybersecurity.
  • Familiarity with project management and ticketing tools like ConnectWise.
• Skills:
  • Strong leadership and team-building abilities.
  • Excellent communication and interpersonal skills.
  • Analytical mindset with exceptional problem-solving capabilities.

What We Offer:

• Competitive salary and comprehensive benefits package.
• Opportunities for professional growth, including training and certifications.
• A supportive, dynamic work environment driven by innovation and teamwork.