Demo

Systems Administrator 2

Cleared Staffing Solutions
Fort Meade, MD Full Time
POSTED ON 3/1/2025
AVAILABLE BEFORE 5/25/2025

Job Description

Cleared Staffing Solutions is looking for a Systems Administrator 2 to support our client on Fort Meade in Maryland. This position does require an Active TS / SCI / FSP and is 100% onsite.

Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client / server / storage / network devices, mobile devices, etc.

Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers. Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages UNIX and Windows operating systems and installs / loads operating system software,troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.

Requirements

Required Skills :

Active IAT II CWIP / DoD 8570 compliant cert (i.e., Security )

Linux System administration : configure, maintain, and troubleshoot

Experience with Docker, Kubernetes, vSphere and Anisble is preferred

Latest Poly no older than 7 years from date of start on program

The Level 2 Systems Administrator shall possess the following capabilities :

  • Provide support for implementation, troubleshooting and maintenance of IT systems (U)

Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems

  • Manage the daily activities of configuration and operation of IT systems
  • Provide assistance to users in accessing and using IT systems
  • Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and
  • resolution of problems

  • Provide support to IT systems including day-to-day operations, monitoring and problem
  • resolution for all of the client / server / storage / network devices, mobile devices, etc.

  • Provide support for the escalation and communication of status to agency management
  • and internal customers

  • Optimize system operations and resource utilization, and perform system capacity
  • analysis and planning

  • Provide in-depth experience in trouble-shooting IT systems
  • Provide detailed analysis and feedback to agency management and internal customers
  • for escalated tickets

  • Provide support for the dispatch system and hardware problems and remains involved
  • in the resolution process

  • Configure and manage UNIX and Windows (or other applicable) operating systems and
  • installs / loads operating system software, troubleshoot, maintain integrity of and

    configure network components, along with implementing operating systems

    enhancements to improve reliability and performance

    Qualifications :

    Ten (10) years experience as a SA in programs and contracts of similar scope, type, and

    complexity is required.

    Bachelor's degree in a technical discipline from an accredited college or university is

    required.

    Five (5) years of additional SA experience may be substituted for a bachelor's degree.

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