What are the responsibilities and job description for the Systems Administrator II position at ClearEdge?
Join ClearEdge and be a part of a dynamic team that solves some of the DoD’s most complex technical challenges. Every day, ClearEdge empowers our customers in government and industry with innovative, data-driven solutions.
Check out our extremely competitive benefits package at clearedgeit.com/benefits, which includes a $10k annual training/education benefit, 10% 401k contribution, health and technology allowance, and access to a state-of-the-art technology lab. We also offer monthly TechConnect and DeepDive collaboration sessions with our entire technical staff.
Your Mission
As a Systems Administrator, you will play a critical role in implementing, troubleshooting, and maintaining Information Technology (IT) systems to ensure seamless operations. You will manage IT system infrastructure, provide Tier 1 and Tier 2 support, and optimize system performance. Your expertise will contribute to problem resolution for client/server/storage/network devices, mobile devices, and more.
\n- Skilled in providing Tier 1 (Help Desk) and Tier 2 (Escalation) support, troubleshooting, and problem resolution.
- Proficient in managing Linux, UNIX, and Windows operating systems, including installation, configuration, and performance optimization.
- Experienced in maintaining system integrity and implementing operating system enhancements to improve reliability.
- Comfortable collaborating with internal customers, agency management, and technical teams to ensure smooth IT operations.
- Adept at resource utilization, capacity analysis, and system performance tuning.
- Oversee daily configuration and operation of IT systems
- Diagnose and resolve Tier 1 and Tier 2 issues across various platforms.
- Provide user support and assist customers with accessing and utilizing IT systems.
- Troubleshoot and maintain integrity of network components while implementing system enhancements.
- Provide detailed analysis and feedback for escalated tickets to improve IT processes.
- Configure and manage Linux, UNIX, and Windows environments, ensuring compliance with security protocols and best practices.
- Active TS/SCI clearance with polygraph.
- 10 years of experience as a Systems Administrator (SA) in programs of similar scope, type, and complexity.
- Bachelor’s degree in a technical discipline (may substitute 5 years of additional experience for a degree).
- Experience with Linux
- Assist users with system access and usage
- Configure Cisco and Palo Alto switches and firewalls
- Support IT systems, including daily operations, monitoring, and troubleshooting for client, server, storage, and network devices
- STE/STN compliance
- CWIP Cert: IAT Level 2
- Red Hat Certified Engineer (Expert in Red Hat Enterprise Linux (RHEL) installation, maintenance, and troubleshooting)
- Experience with virtual machines
- Configuring IPSEC tunnels and VPN tunneling
- Proficient in Ansible (Playbooks)
- Skilled in scripting (Bash/other)
- Automation expertise
- Cabling, documentation, and rack & stack setup
- IAVA patching
- Familiar with containerization (Docker/Kubernetes)
About us:
We are an experienced advanced analytic development company providing Cyber solutions to current and emerging missions.
Our Core Values of Honesty, Integrity, Loyalty, Fairness, Respect, Responsibility, and Accountability drive our mission and vision and are the heart of what we do each day. We combine our Core Values with the three key elements of people, technology, and integrity to repeatedly deliver stellar results within our primary competencies.
ClearEdge is also pleased to share that we have recently expanded our prime and subcontract presence into new cyber markets!
If this position does not fit your skillset, please visit our Careers page to explore our current openings, or contact a ClearEdge recruiter at careers@clearedgeit.com. ClearEdge is an equal opportunity employer.
Salary : $10,000
