What are the responsibilities and job description for the Customer Service Supervisor position at CLEAResult?
A company is looking for an Integrated Customer Service Supervisor.Key ResponsibilitiesOversee operations team and supervise Program Assistants to ensure timely completion of workTrack staff performance and verify accuracy of incentive payment approvalsPrepare reports and invoices while managing customer resolution issuesRequired Qualifications2-4 years of program operations experience in an office environmentHigh School Diploma or equivalent education required; college education preferredProficiency in Windows-based office applications and strong Excel skillsExperience with database managementDemonstrated ability to work effectively within a team