Program Specialist

At CLEAResult, we lead the transition to a sustainable, equitable, and carbon-neutral energy-efficient future for our communities and our planet. We do that by creating a people-first culture built on trust, accountability, and transparency; where every employee – regardless of position, role, or identity is treated with respect and given an equal chance to thrive.

Additionally, you will enjoy :

• Medical, Dental, and Vision Insurance; we also offer a company-paid health care concierge service to help navigate our health plan to make the best decisions for you and yours
• 401(k) with company match
• Paid vacation, sick, personal and parental leave time
• Paid Volunteer Time : giving back to our communities is important to us
• Employee Recognition Program – convert your recognition points into gift cards
• Employee Assistance Program – offers benefits to help you manage daily responsibilities
• Access to on-demand training courses to advance further in your career

Job Description

We are looking for a talented individual…

To join our team as a Program Specialist! This role is essential for ensuring the smooth delivery of projects and programs while adhering to operational guidelines. The Program Specialist will support various functions, focusing on data management, reporting, team facilitation, and process improvement.

Successful candidates will reside in Madison, Wisconsin.

Here at CLEAResult, you will fit right in with our energetic team if you are resourceful, resilient, and kind.

For this opportunity, you’re a great fit if you can…

Troubleshoot common technical issues remotely and provide clear and concise instructions for resolving technical issues to key internal and external stakeholders. Identify and escalate complex technical issues and coordinate with relevant teams to ensure timely and effective resolution of issues.

Coordinate the development and implementation of programs and client-based initiatives.

Monitor and evaluate project activities, reporting progress to leadership.

Identify training needs for fulfillment and call center staff, troubleshoot issues, and audit work for accuracy.

Collaborate with program consultants and analysts to meet program needs.

Lead quality control activities and resolve data discrepancies related to savings and rebates.

Create and maintain procedural and educational materials related to program activities.

Performs additional duties and responsibilities as deemed necessary.

Process rebate applications by verifying eligibility, obtaining and documenting necessary information for the applications, and issuing eligible payments as directed.

Perform accurate data entry and maintenance, including file setup, eligibility verification, applicable troubleshooting resolution, establishing reserved funding, and issuing payments.

Review application submissions to determine type of documentation required, terms of program are met, invoicing.

Provide education and instruction to applicants on eligibility requirements or work with applicants to request additional information to meet requirements of program.

Complete review processes by obtaining and reviewing supporting documentation in accordance with terms and conditions of the program.

In this exciting career opportunity, you will have…

3-6 years of relevant industry experience.

Bachelor’s degree preferred.

Strong data management and analytical skills.

Proven experience in project management and team leadership.

Proficiency in Microsoft Outlook, Excel, Teams, and Word.

Must be willing to travel into the Madison, WI office daily.

Compensation Range

48,800.00 - $66,300.00

Currency

Type

Salary

Any offered salary is determined based on internal equity, internal salary ranges, market data / ranges, applicant’s skills and prior relevant experience, certain degrees and certifications (e.g. JD / technology), for example.

Sponsorship is not available for this position at this time. Successful hires must pass pre-employment checks.

Salary : $48,800 - $66,300