What are the responsibilities and job description for the Remote Contact Center Account Manager position at Clearesult?
At CLEAResult, we lead the transition to a sustainable, equitable, and carbon-neutral energy-efficient future for our communities and our planet. We do that by creating a people-first culture built on trust, accountability, and transparency; where every employee – regardless of position, role, or identity is treated with respect and given an equal chance to thrive.
Additionally, you will enjoy :
- Medical, Dental, and Vision Insurance; we also offer a company-paid health care concierge service to help navigate our health plan to make the best decisions for you and yours
- 401(k) with company match
- Paid vacation, sick, personal and parental leave time
- Paid Volunteer Time : giving back to our communities is important to us
- Employee Recognition Program – convert your recognition points into gift cards
- Employee Assistance Program – offers benefits to help you manage daily responsibilities
- Access to on-demand training courses to advance further in your career
Job Description
This is a remote position - candidates can work from home, anywhere in the US.
Initiative-taking professionals who want to make a mark in the energy-efficiency industry will find what they seek as an Account Manager for CLEAResult. This is an excellent way to highlight your project-management and relationship-management skills in one of today's hottest and greenest employment sectors. We will embrace your creative approaches to reducing our partners' energy consumption and overcoming challenges as we support the objectives of our utility clients to motivate customers to become more energy efficient. If you are passionate about energy efficiency, then you can make a big impact by joining our team.
As an Account Manager for the rebate processing and contact center, you are responsible for ensuring the rebate processing, contact center, and incentive processing center meet program deliverables by being the voice to internal clients. This includes relaying key program changes, providing progress updates, ensuring reporting is accurate and complete, monitoring contractual requirements to ensure compliance, presenting new innovations, and helping develop and drive process improvements. Key success factors in this role are effective communication, building trust, and helping projects deliver results.
Primary Responsibilities :
Education and Experience :
Target Compensation :
70,000 - $75,000 / annually
Compensation Range
59,500.00 - $89,200.00
Currency
Type
Salary
Any offered salary is determined based on internal equity, internal salary ranges, market data / ranges, applicant’s skills and prior relevant experience, certain degrees and certifications (e.g. JD / technology), for example.
Sponsorship is not available for this position at this time. Successful hires must pass pre-employment checks.
Salary : $59,500 - $89,200
