What are the responsibilities and job description for the Business Solutions Specialist position at Clearlink?
Who We're Looking For - Business Solutions Specialist
As a Business Solutions Specialist, you will have the opportunity to deliver services that go above and beyond standard phone and internet solutions. We take a brand agnostic approach, meaning we work with multiple suppliers and you are not tied into any one solution; you are truly able to find the best fit for the customer. We have a robust team of Engineers and Solutions Architects to assist with the design; your responsibility will be to close the sale and maximize revenue. We are truly a one-stop-shop for business owners with the ability to sell thousands of products and services from a growing variety including hundreds of suppliers.
The Impact You Will Make:
- Monthly revenue attainment goals
- Answer internal transfers from our SMB team
- Outbound dial leads lists (Provided for you)
- Up-sell customers beyond the basic service requested
- Manage and maintain a large book of business
- Follow up with current and potential customers regularly
- Lead trainings to help drive leads from SMB team
- Work with back-office to ensure fulfillment of orders
- Sell into Enterprise markets
What You Bring:
- Confidence speaking to C-Level executives
- Problem solving skills
- Ability to thrive under pressure
- Prior sales experience
- Flexible schedule based on customer needs
- Ability to navigate multiple systems including G-suite
- Prior SaaS experience preferred
Perks That Set Us Apart
- Healthcare: We offer low-cost, competitive health coverage (domestic partners included!) with employer-paid counseling services.
- Invest in the Future: Enjoy 401(k) matching after just two months of employment, with employer matching starting at ~3%.
- ️Lifestyle Spending Stipends: Access an employer-paid spending account for physical, financial, and emotional wellbeing expenses.
- ️Flexible Time Off: We offer competitive time-off balances that accrue weekly, just like your paycheck. (Yes, we’re paid weekly too!)
- Parental Leave: We provide 2 weeks of paid parental leave during the first year and up to 9 weeks after one year of employment.
- ✈️Generous Paid Holidays: Celebrate cultural diversity with additional flex holidays in addition to our company paid holidays.
- Remote Work Options: Embrace the flexibility of working from home.
- Comprehensive Life Insurance: Ensure peace of mind with coverage that extends beyond the workplace with employer paid life insurance (including coverage for dependents and spouses).
- Employee Resource Groups (ERGs): Join us in fostering connections, celebrating diversity, and providing a supportive community for all.
At Clearlink, we go beyond the basics, ensuring your experience with us is not just professionally fulfilling but personally enriching too.
Interviewing at Clearlink
We know interviews can be stressful. Here are some stages you can expect from a typical interview with Clearlink.
- Once your application is submitted, we will review it and be in touch
30-min phone call with the Recruiting Team
30-min interview with the Hiring Manager
30-min interview with a Clearlink Panel
Some interview processes can vary, depending on the role. Your recruiter will give you a role-specific interview process during your first phone call.
#LI-REMOTE
Why Work For Us
Since 2001, Clearlink has been dedicated to fostering growth and embracing opportunities. Our mission is to strengthen our workforce to build brands that guide users and customers toward decisions that enhance their lives. We encourage our employees to “Act as an Owner” – to voice their thoughts, share innovative ideas, and authentically bring their whole selves to work. Join us in our forward-thinking and inclusive community, where your expertise, background, and unique perspective are always valued.
Clearlink Partners & Awards:
- Partnered with The Period Project for easy access to menstrual hygiene products.
- Awarded the 2022 Shatter List for breaking glass ceilings in technology.
- Received the 2023 Women’s Leadership Institute Award, pledging to elevate women’s leadership.
Clearlink Values (CLEAR):
- Create Community
- Learn & Grow
- Embrace Opportunity
- Act Like An Owner
- Respect Every Person
Committed to accessibility, we encourage you to share any accommodation needs during the application or employment process. Your unique strengths matter, and we are dedicated to providing the necessary support for your success at Clearlink.
