What are the responsibilities and job description for the Sales Manager - Debt Settlement position at ClearOne Advantange?
Job Title: Sales Manager
Reports to: Director of Sales
Department: Sales
Summary :
Under the direct supervision of the Director of Sales, this position is responsible for managing enrollments for our debt settlement program and a team of account executives. The Sales Manager ensures consistent, profitable growth in sales revenues through positive planning, deployment, and management of sales personnel. The Sales Manager identifies objectives, strategies, and action plans to improve short and long sales and earnings.
Essential Duties and Responsibilities :
• Create and maintain Account Executives schedules
• Manage Account Executives PTO
• Oversee production of all Account Executives
• Meet monthly and quarterly sales goals
• Meet service level and abandon rate goals
• Determine training needs through one-on-one meetings with Account Executives
• Responsible for ensuring that the Account Executives maintain accurate and updated data in their queues
• Second voice and save deals
• Maintain daily, weekly, and monthly sales reports
• Reviews all marketing leads before Account Executives dispositions them as dead
• Oversee the development of Sr Account Executives
• Monitor and evaluate sales performance
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Required Skills/Abilities :
• Strong analytical, research, and problem-solving skills.
• Understanding of laws, guidelines, and best practices of financial services
• Proficient with Microsoft Office Suite or related software
• Technical Capacity
• Personal Effectiveness/Credibility
• Thoroughness
• Collaboration Skills
• Communication Proficiency
• Flexibility
• Ability to motivate people
• Ability to problem solve, analyze, and manage time appropriately
• Aptitude to work well under pressure and time deadlines
Education and Experience :
• 2 years of Debt Settlement experience (Sales)
• 2 years of Sales Management Experience preferred
WORK ENVIRONMENT & PHYSICAL DEMANDS :
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
This is largely a sedentary role with prolonged periods sitting at a desk and working on a computer; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand as necessary.
This job description does not state or imply that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.
ClearOne Advantage is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by law
CORE VALUES
ClearOne Advantage’s mission is to help people in debt find a clear path to financial stability.
