What are the responsibilities and job description for the Customer Service Representative position at Clearwater Accurate?
We are seeking an immediate hire for a Customer Service Representative to join our team! This position is for an individual seeking a highly competitive work environment and for a team member who values working for a company that values integrity and future focused progression.
As a Customer Service Representative with us, your role will be to implement our sales and customer service strategies in an interactive way by answering customers' inquiries when delivering the value of services. The Customer Service Representative will work with our clients to manage customer accounts, increase the profit margins of sales being produced, and expand market share for our clients. The Customer Service Representative will be a part of collaboration with some of the world’s most renowned companies and develop relationships with customers that move the needle in generating new business with primary decision makers.
By joining our Customer Service Representative team you will be ready to make a positive impact with our customers and within our team. Apply now!
As A Customer Service Representative, You Will:
- Interact with customers in a friendly, enthusiastic and professional manner to generate product awareness
- Providing detailed information about products and services to customers by being their on-site primary point of contact addressing any and all questions
- Actively listen to customers needs finding the best solution for them and then process those sales order requests
- Conducting product demonstrations to showcase our customer service features and benefits
- Build and maintain positive relationships with customers by delivering exceptional customer service
- Be prepared to tailor solutions to customer needs by staying educated on new product and service offerings that are continually being released by our client
- Monitor and record sales data to utilize those insights and refine sales strategies for performance improvement
Customer Service Representative Requirements:
- Experience in customer service, client service, sales or account manager role is a plus
- Interpersonal skills to build engaging and genuine relationships with our customers
- Eagerness to learn and open to feedback for continued improvement and development
- Proven capability to handle multiple tasks simultaneously in a fast-paced environment
- Flexibility to adapt to any given situation given the client or customers inquiries
Company Benefits:
- Opportunity for ongoing training and the ability to move up within the company
- No required business license needed to work within this role
Job Type: Full-time
Pay: $48,000.00 - $58,000.00 per year
Shift:
- Day shift
Work Location: In person
Salary : $48,000 - $58,000