Product Support Analyst

Job Summary:

The Regulatory Reporting Analyst (RRA) serves as an internal subject matter expert in insurance regulatory reporting, covering NAIC, Solvency II, and BMA reporting. In this role, RRAs provide guidance to both internal and external parties on the appropriate management of regulatory reporting. They also establish and manage internal controls to guarantee the accuracy of data in this context.

Responsibilities:

• Ensures regulatory reporting provided externally meets satisfactory requirements prior to delivery.
• Applies intermediary fixes to reporting while development works on holistic reporting solutions.
• Interacts with Product Owner and development teams to identify and refine satisfactory reporting requirements.
• Supports Operations Departments by answering questions regarding the Clearwater software implementation regulatory guidance updates.
• Creates tie-out rules that are used to check the data accuracy of reports.
• Debug code to root cause defects.
• Responds quickly, accurately, and thoroughly to internal and external inquiries.
• Works closely with Software Development Engineers to resolve defects.
• Submits defects in code updates and retests and verifies these defects once they are fixed.
• Serves as content expert in area of expertise.
• Reviews and provides feedback on requirements, design, and scope documents.
• May assist with education and training relating to Regulatory Reporting enhancements and conveying corrections to other employees.
• Applies acquired skills, procedures, and decision-making best practices to complete a variety of issues in creative ways. I.e.: cash flows, complex assets, corporate actions, reference data, etc.
• Looks for opportunities to improve our data and systems and can earn the ability to allocate 30% of their time to work on said projects.
• Proficient knowledge of the user experience. Can provide an externally facing demonstration of our website and answer the most high-level questions about our offering.
• Addresses client regulatory issues for external facing interactions and engages in client meetings and provides updates.
• Understands the difference between value and functionality and can consistently deliver value messages in internal and external interactions.
• Able to fulfill most data mining requests.
• Able to read code with minimal assistance.
• Works autonomously and answers most requests and inquiries without assistance.
• Runs pre-built queries, general understanding of SQL fundamentals and basic knowledge of computer languages.
  
  

Required Skills:

• Strong skills with Excel such as VLOOKUP, SUMIF, Pivot Tables, and Ribbon Utilization.
• Invesment accounting or financial knowledge.
• Knowledge of Statutory Accounting for regulatory reporting and working with regulatory guidance.
• Knowledge of financial/investment accounting preferred.
• Securities or financial markets experience preferred.
• SQL query writing skills preferred.
• Strong computer skills, including proficiency in Microsoft Office.
• Excellent attention to detail and strong documentation skills.
• Outstanding verbal and written communication skills.
• Strong organizational and interpersonal skills.
• Exceptional problem-solving abilities.
  
  

Education and Experience:

• Bachelor's/Master’s degree in finance, accounting, economics, data science, data analytics or a related field.
• 2 years of relevant experience.
  
  

Salary Range

$66,000.00 - $93,500.00

This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). The Company reserves the right to modify this pay range at any time. For this role, benefits include: health/vision/dental insurance, 401(k), PTO, parental leave, and medical leave, STD/LTD insurance benefits. Clearwater Analytics is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.