What are the responsibilities and job description for the Part Time PM Front Desk Agent position at Clearwater Hotel?
```Duties```
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests efficiently and accurately
- Answer phone calls and respond to guest inquiries
- Provide information about hotel facilities, services, and local attractions
- Assist guests with reservations, changes, and cancellations
- Handle guest complaints or concerns with patience and empathy
- Process payments and maintain accurate records
- Maintain a clean and organized front desk area
```Experience```
- Previous experience in the hospitality industry is preferred
- Excellent phone etiquette and customer service skills
- Familiarity with hotel operations and front desk procedures
- Knowledge of hospitality management software is a plus
- Ability to multitask and prioritize tasks in a fast-paced environment
- Strong communication skills, both verbal and written
- Fluency in multiple languages is an asset
Note: Night audit experience or knowledge of phone systems may be required for specific positions.
At our hotel, we value our employees' contributions and offer a competitive salary.
If you are a friendly, customer-oriented individual with a passion for hospitality, we would love to hear from you. Please apply with your resume highlighting your relevant experience.
Job Type: Part-time
Pay: From $15.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
- Referral program
Schedule:
- 8 hour shift
- Evening shift
- Holidays
- Overtime
Work Location: In person
Salary : $15
