What are the responsibilities and job description for the Front Office Specialist position at Clearwave Mental Health?
Our private, multi-clinician mental health practice is expanding! To support our growing patient base, we are looking for a receptionist with experience in medical scheduling and billing.
As a Medical Front Office Specialist, you will:
- Create a friendly, welcoming, and supportive environment for our patients, both in-person and over the phone.
- Optimize provider schedules to coordinate new and follow-up visits for patients.
- Be entrusted to collect payments, verify insurance coverage, and conduct eligibility checks, as well as confirm patient eligibility utilizing the HYS Health Commerce System.
- Partner with insurance companies regarding necessary prior authorizations and approvals.
- Ensure patient charts, records, and documents are up to date.
- Have the opportunity for career advancement and technical training.
You might be a great fit for the Medical Front Office Specialist role if:
- You have experience working in a medical setting (knowledge of electronic health record systems and HIPAA compliance a plus!).
- You have excellent communication skills and feel comfortable speaking on the phone with patients and insurance companies.
- You are technologically savvy with the ability to quickly learn new platforms (proficiency in Microsoft Office preferred).
- You want to take on the fulfilling role of advocating for mental health patients.
- You are professional and have exceptional time management skills, with the ability to multitask and prioritize to ensure timely completion of tasks.
- You enjoy working on a supportive team.
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
- 401(k)
- Gym membership
- Health insurance
- Opportunities for advancement
- Paid sick time
- Paid time off
Medical Specialty:
- Psychiatry
Schedule:
- Monday to Friday
Work Location: In person
Salary : $18
