What are the responsibilities and job description for the Physician Liaison position at Clearway Pain Solutions NonProviders?
The Physician Liaison is responsible for promoting company services to new and existing referral sources in a defined territory. This individual will be a major contributor to company branding and public image development and will act as a primary point of contact for key relationships. Day to day responsibilities will require travel to local provider offices; calling on providers and office staff to distribute brand messaging and promote the benefits of referring to our company.
Essential Duties and Responsibilities:
- Identifies and presents brand messaging to existing and potential professional referral sources located within assigned territory.
- Meets or exceeds monthly, quarterly and annual goals for referrals of patients to the company.
- Develops and presents reports, as directed.
- Provides feedback concerning the companys marketing, branding and performance based on referral source feedback.
- Represents the company at trade shows and/or exhibitions, as needed.
- Provides input on marketing materials, advertising and promotional activities as to effectiveness and receptivity from referral sources.
- Sets up educational/informational meetings with referring physician offices; to include physicians, physician extenders and their office staff.
- Develops and maintains database to track activities and results.
- Works with internal staff to gain a comfortable working knowledge of the various conditions we treat, and therapeutic treatments we offer.
- Researches and provides feedback on significant activities in the marketplace including competitors, new developments in the marketplace.
- Maintains high level of selling/marketing skills through continual training and professional development.
- Networks with internal and external sources to continuously improve operational knowledge, skills and abilities.
- Checks work e-mail on a regular basis throughout the workday.
- Participates in and complete all required trainings and in-services.
- Performs other duties as assigned.
Minimum Qualifications:
- Bachelors Degree with two (2) years sales/marketing experience; OR an equivalent combination of education and/or experience. Experience at a more senior level may qualify as multiple equivalent years of experience for this role.
- Must have knowledge of Internet and Microsoft Office software (MS Word, MS Excel, MS PowerPoint, MS Outlook).
- Must have excellent written and oral communication skills.
- Must have a proven track record of providing exceptional customer service.
- Must be able to establish and maintain effective working relationships with doctors, clinical staff, other co-workers and the public.
- Must be able to work individually as well as within a team.
- Must be able to follow both verbal and written instructions.
- Must be able to work a flexible schedule.
- Must be able to respond with patience and understanding during stressful conditions related to patient health and emergent situations.
- Must be able to multi-task and prioritize.
- Must demonstrate extreme attention to detail.
- Must possess strong organization skills.
- Must be able to problem solve and use reasoning.
- Must be able to meet predefined quality standards.
- Must maintain and project a professional attitude and appearance at all time.
- Must have a working knowledge of the healthcare field and medical specialty, as well as medical terminology.
- All staff are expected to have a strong desire to provide excellent customer service; to comply with the rules and regulations of those organizations to which we are accountable; to have high ethical and professional standards of conduct; and to have an attitude of wanting to continuously improve their own professional performance.
Preferred Qualifications:
- Five (5) years of healthcare outside sales experience.
- Prior experience working with a customer relations management (CRM) system.
Driving/Travel:
The employee must have reliable transportation. Travel for this position will be required up to 100%. While the primary workplace may be closest to the employees home, work assignments could be in any of the Companys locations.
Compensation and Benefits:
- Pay Range: $65,000/year - $85,000/year
- PTO: Up to 96 hours in first year (pro-rated based on start date)
- Holidays: 7 (New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Day After Thanksgiving, Christmas Day)
- Retirement: 401(k) with employer match
- Health Benefits: Medical (single and family), Dental (single and family), Vision (single and family)
- Other Company-Paid Benefits: Short-Term Disability, Long-Term Disability, Basic Life/AD&D, Employee Assistance Program
- Other Voluntary Benefits: Voluntary Life, Accident, Critical Illness, Hospital Indemnity
Salary : $65,000 - $85,000
