Technical Writing Summer Intern

Position Title: Summer Internship – Technical Writer

Target Experience: 0 years

Department: Quality Assurance

Location: Trafford, PA

About Us

Cleaveland/Price specializes in the design and manufacture of high voltage disconnect switches and switch automation products. The products that we offer are unique in design, and some include patented features. Products have been developed and tested in accordance with IEEE, ANSI, and NEMA standards for high voltage equipment. They are primarily used by investor-owned and public electric utilities and large industrial operations in substation, distribution, transmission, and generation applications.

All company operations take place in a modern 218,300 sq. ft. multi-site facility situated on 20 acres east of Trafford, PA. The facility houses virtually all resources for product realization, including engineering, supply chain, parts fabrication, electro-mechanical assembly, and testing. Fabrication capabilities include laser and plasma cutting, CNC machining, CNC punching, and automated bending and forming. The company also utilizes specialized processes, such as MIG and TIG welding, friction welding, silver and tin electroplating, and silver brazing.

Cleaveland/Price’s employee-focused culture plays an important role in being recognized by the Pittsburgh Post-Gazette as being a Top Workplace in the Pittsburgh region. The company is driven by the caring people that we employ: the heart and soul of the Cleaveland/Price product line.

Your Goal

As a Technical Writing Intern for Cleaveland Price you will be responsible for supporting the Techinical Writing department in printing and distributing controlled documentation to the shop floor. This team ensures the organization of physical and digital records. This role may assist in research for complex projects along with being responsible for the basic editorial review of controlled documentation.

Your Responsibilities

• Writes and edits technical documents including reference manuals and product manuals.
• Writes and edits procedural documentation such as user guides and manuals.
• Determines the type of publication that will best serve the project requirements.
• Confers with engineers, programmers, and project managers to learn about specific products or processes and researches product samples to fully understand product.
• Assesses the audience needs for whom the technical and procedural documentation is intended; adjusts tone and technical terms used to meet those needs and to ensure understanding.
• Plans writing processes and sets timelines and deadlines.
• Creates or works with graphic designers to create diagrams, charts, and other visual aids to assist readers in understanding a product or process.
• Gathers feedback from customers, designers, and manufacturers to improve technical documents.
• Serve as the technical documentation owner
• Communicates technical documentation to all affected groups.
• Ensures work practices are compliant with all OSHA and ISO standards.
• Follows all company and job-specific safety rules and regulations.
• Performs other related duties as assigned.
• Required: Current enrollment in a college or university puruing a degree in English, Technical Writing, or related field required.
• Strong verbal and written communication skills.
• High level of grammatical knowledge.
• Must have attention to detail
• Excellent project and process management skills.
• Ability to meet deadlines, multi-task, and to work independently as well as with a team.
• Edit and proofread work of team staff.
• Proficient with Microsoft Office Suite or related software.
• Familiarity with Adobe Suite or related software.
• Knowledge of how to use office equipment – computer, copier, phone, etc
  
  

Physical Requirements

• Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers. The team mate is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal.
• Requires concentration, accuracy, and focused mental effort while multi-tasking in a team environment.
• Ability to wear standard personal protective equipment (PPE) required while on the shop floor or in other work area where mandated (i.e. steel-toed shoes, safety glasses, and/or other applicable PPE).
  
  

Benefits

• This position is not benefit eligible