What are the responsibilities and job description for the Front Desk position at Cleburne Eye Clinic?
Cleburne Eye Clinic is a well-known and established eye care practice located in Cleburne, TX. We are searching for an Optician to join our growing team of eye care professionals. In this role, you will use your ophthalmic knowledge, friendly demeanor, and on-going training to create great customer experiences and recommend solutions for all patient's eyewear needs.
Duties & Responsibilities
- Creates outstanding and memorable patient experiences with the selection and dispensing of eyewear
- Tracks order to ensure timely delivery to patients
- Troubleshoot and problem solve to achieve satisfactory visual acuities
- Records and maintains patient records / files in compliance with company, federal, and state policies (HIPAA)
- Participates in store meetings / projects as requested
- Ensures optimized scheduling occurs thru pre-appointment confirmation, daily appointment confirmation, contacting patients from recall listings,
- Calls all no shows or cancelled patients to reschedule appointments a
- Performs end of day responsibilities to include end of day checklist, etc.
- Performs other duties within the store as requested and as time allows
What we are looking for in a person to complete our team:
- Warm and enthusiastic
- Internally motivated to do a job well done
- Critical thinking and problem-solving skills
- Enjoys working with people
- Effective & professional verbal communication skills
- Demonstrated ability to work successfully in a team environment, functioning for the good of the team over the individual
- Willingness to listen and to learn
- Dependable and self-reliant
- Optical experience preferred but not required. We are willing to train the right people!
Job Type: Full-time
Pay: $12.00 - $13.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
Salary : $12 - $13