What are the responsibilities and job description for the Customer Service Representative position at Cleek's Home Furnishings?
Job Description: Customer Service Representative
Location:
Boonville, MO, 65233
Responsibilities:
- Process order forms, references, and input customer information into the computer system on new lease agreements
- Maintain the image of the showroom floor, counter area, and bathrooms
- Ensure all merchandise is priced correctly and properly displayed
- Answer phones in a friendly and professional manner and provide excellent customer service
- Take proper payments from customers and update information in the computer
- Assist the Sales Manager with marketing efforts and to sell at a high level to ensure that monthly sales goals and growth objectives are achieved; including managing web leads and Facebook account for store
- Delivery, setup, and pickup of merchandise
- Other tasks as assigned by management; including, but not limited to filling in for other positions as needed
Qualifications:
- Neat, professional appearance
- Well organized, ability to multi-task, good computer skills
- Patience and empathy
- Effective communication and problem solving skills
- Willingness to learn, take direction, and listen
- Must be a people person and have a warm, friendly attitude; excellent customer service
- Class E license within 30 days of hire
- Must be at least 18 years old, good driving record, able to pass a background check and drug test
- Minimum high school diploma or equivalency preferred, but not required
- Able to lift, load, and dolly merchandise
We’re a family owned business and have been since 1956! We’re always looking for hard-working individuals to join our team and become a part of the family.
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