What are the responsibilities and job description for the Bilingual (Spanish) Customer Service Representative position at Cleek's Inc.?
CUSTOMER SERVICE REPRESENTATIVE
RESPONSIBILITIES
Process order forms, references, and input customer information into the computer system on new lease agreements
Maintain the image of the showroom floor, counter area, and bathrooms
Ensure all merchandise is priced correctly and properly displayed
Answer phones in a friendly and professional manner and provide
excellent customer service
Take proper payments from customers and update
information in the computer
Assist the Sales Manager with marketing efforts and to sell at a high level to ensure that monthly sales goals and growth objectives are achieved; including managing web leads and Facebook account for store
Delivery, setup, and pickup of merchandise
Other tasks as assigned by management; including, but not limited to filling in for other positions as needed
QUALIFICATIONS
Neat, professional appearance
Well organized, ability to multi-task, good computer skills
Patience and empathy
Effective communication and problem solving skills
Willingness to learn, take direction, and listen
Must be a people person and have a warm, friendly attitude; excellent customer service
Proficient in Spanish
Class E license within 30 days of hire
Must be at least 18 years old, good driving record, able to pass a background check and drug test (marijuana excluded)
Minimum high school diploma or equivalency preferred, but not required
Able to lift, load, and dolly merchandise
We're a family owned business and have been since 1956! We're always looking for hard-working individuals to join our team and become a part of the family. We show our appreciation to our employees with benefits such as :
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