What are the responsibilities and job description for the Customer Service Representative position at Cleek’s Inc.?
CUSTOMER SERVICE REPRESENTATIVE
RESPONSIBILITIES
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Process order forms, references, and input customer information into the computer system on new lease agreements
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Maintain the image of the showroom floor, counter area, and bathrooms
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Ensure all merchandise is priced correctly and properly displayed
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Answer phones in a friendly and professional manner and provide
excellent customer service -
Take proper payments from customers and update
information in the computer -
Assist the Sales Manager with marketing efforts and to sell at a high level to ensure that monthly sales goals and growth objectives are achieved; including managing web leads and Facebook account for store
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Delivery, setup, and pickup of merchandise
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Other tasks as assigned by management; including, but not limited to filling in for other positions as needed
QUALIFICATIONS
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Neat, professional appearance
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Well organized, ability to multi-task, good computer skills
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Patience and empathy
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Effective communication and problem solving skills
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Willingness to learn, take direction, and listen
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Must be a people person and have a warm, friendly attitude; excellent customer service
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Class E license within 30 days of hire
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Must be at least 18 years old, good driving record, able to pass a background check and drug test (marijuana excluded)
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Minimum high school diploma or equivalency preferred, but not required
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Able to lift, load, and dolly merchandise
We’re a family owned business and have been since 1956! We’re always looking for hard-working individuals to join our team and become a part of the family. We show our appreciation to our employees with benefits such as:
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Excellent 401(k) Plan
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Vacation & Holiday Pay
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Competitive Salary
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Opportunity for Advancement
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NEVER Work on Sundays
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Health, Dental and Vision Insurance
