What are the responsibilities and job description for the Clinical Account Manager (San Diego/Orange County) position at Cleerly?
About the Team
Cleerly is continuing to build out its commercial team, the team will lead the identification, procurement and onboarding of our enterprise customers and partners. This team of experts will partner closely with a broad set of internal and external stakeholders to implement the Cleerly solution and ensure customer success.
About the Opportunity
Our commercial team is growing and looking for a Clinical Account Manager based in Dallas to help support our growth. You will play a critical role in supporting Cleerly’s growth and success of current clients/partners by making sure they understand our product offerings and helping patients get Cleerly scans. Reporting to the Regional Director of Sales, this role will be working with clinical partners to find expansion opportunities as well as to provide ongoing clinical education to grow existing Cleerly accounts.
You will be responsible for identifying growth opportunities, maintaining relationships with existing high-value partners, and representing Cleerly as a leader in the industry to positively impact the lives of millions. The ideal candidate is highly motivated, has a clinical background, is client focused, result-oriented, and mission-driven. You will work with clinics to ensure that they are extremely successful with Cleerly’s cardiovascular diagnostic technology by proactively supporting, educating, and providing high customer satisfaction. This is a customer- facing role with a primary focus on spending time with customers including Cardiologists. This is a remote role, but you must be based in or near San Diego, as it will be a key market in your assigned territory. This role will support several states and requires both car and air travel. The states it will support are: Palms Springs, Inland Empire, Orange County and San Diego.
Responsibilities
- Manage and maintain relationships with clinical partners to make sure they understand Cleerly and how Cleerly helps Providers in their treatment decisions for patients.
- Account development - Experience building and supporting strong clinical programs is preferred.
- Clinical / technical proficiency - Quick learner able to grasp new clinical/technical information and then disseminate to customers.
- Develop relationships with key account stakeholders, to include admin, admin support, key cardiologists, key referring physician practices, and key strategic personnel to drive awareness of Cleerly’s offerings and promote adoption.
- Customer-focused mentality.
- Drive new product and technology introductions for existing customers.
- Develop a qualified lead funnel within the existing base. Regular activities consist of formal presentations, peer-to-peer education, new physician training, and driving physician education.
- Use Salesfoce.com to manage administrative tasks.
- Travel to various provider sites within a territory 50% of the time.
Requirements
- Degree from accredited college/university.
- 5 years of related sales or clinical experience (PA, NP, DNP or RN).
- Prior experience in medical device, cardiology pharmaceuticals, cardiology radio-pharmaceuticals, hospital, or medical software is highly desired.
- Highly coachable with the ability to learn and communicate complex programs and value propositions.
- Strong interpersonal and relationship-building skills, polished communications, the ability to manage multiple customer and internal company interactions.
- Effective project management skills while embracing change and driving solutions in otherwise chaotic environments.
- Exceptional written and verbal communication skills.
- A hard-worker, self-motivator with can-do approach and bias for action.
- Highly responsive with the ability to interpret appropriate next step actions.
- Ability to collaborate cross-functionally with both internal and external stakeholders across a vast geographic region.
- Experience with introducing new cardiovascular technologies into hospitals is highly desired.
- Ability to accurately assess and understand different stakeholders needs/wants. Process cross functional agendas and adjust strategy to achieve desired outcomes.
- Grit, high integrity, values-based work ethic.
Compensation: Total cash: $190k - $220k, Base range:$105k - $130k, Variable Compensation: Up to $90k
*Total Target Compensation (TTC): Total Cash Compensation (including base pay, variable pay, commission, bonuses, etc.). We hire employees anywhere within the United States and account for geography when determining base salary.
Salary : $105,000 - $130,000
