What are the responsibilities and job description for the Fresh Account Specialist -CES position at Clemens Family Corporation?
Build your career. Challenge the process. Collaborate and engage. We call it the Clemens Way. Be a part of our team and see your ideas in action!
Overview:
Clemens Food Group, a leader in customer solutions, is on the hunt for a sharp and detail-oriented Fresh Account Specialist to make an impact! In this role, you will drive order management and ensure customer satisfaction within our fresh pork categories. You’ll work closely with Fresh Account Managers and Supply Chain teams, managing orders from entry to delivery. If you are customer-focused, solutions-driven, and thrive in a dynamic environment, this could be the perfect opportunity for you!
Who You Are:
- Detail-Oriented: You have a keen eye for accuracy, especially in order entry and management.
- Customer-Focused: Your communication skills shine when resolving customer issues and maintaining strong relationships.
- Tech-Savvy: Proficient with computer systems; experience with TMW, EDI, and CRM tools is a plus.
- Proactive Problem Solver: You anticipate challenges and identify sustainable solutions quickly.
What You'll Do:
- Order Management: Accurately enter and manage customer orders, including handling EDI discrepancies and maintaining PO delivery dates.
- Inventory Oversight: Manage excess and obsolete inventories, assist in sales support, and identify alternative product opportunities.
- Customer Support: Field and resolve customer issues, process claims, and provide product specifications as needed.
- Cross-functional collaboration: Work with business management teams, IT, supply chain, and credit departments to streamline processes and enhance customer satisfaction.
Application Note:
Clemens Food Group is not accepting unsolicited resumes from search or staffing firms. All resumes submitted by search or staffing firms to any employee at Clemens Food Group via email, the Internet, or directly without a valid written search agreement for this role, and without having been asked to participate in this by Talent Acquisition, will be deemed the sole property of Clemens Food Group, and no fee will be paid in the event the candidate is hired. Firms not authorized to submit candidates will not be eligible for any fee or ownership claim.
