What are the responsibilities and job description for the Accounts Receivable Collections position at Clemens Food Group?
Build your career. Challenge the process. Collaborate & Engage. We call it the Clemens Way. Be a part of our team and see your ideas in action!
As an Accounts Receivable Clerk at Clemens Food Group, you are a detail-oriented professional wanting to enter finance or accounting. You may have previously managed the financial aspects of returns processes, accurately identified and processed deductions, and effectively resolved disputes and past-due invoices. Your experience in interfacing with internal and external clients and excellent communication and problem-solving skills make you well-suited for this role. Proficiency in systems like SAP and CRM and a proactive approach to driving process improvements further highlight your qualifications.
This position is located at our headquarters in Hatfield, Pennsylvania . Clemens offers state-of-the-art facilities, an on-site gym, urgent care, competitive salaries, and a comprehensive benefits package.
What You Will Do :
Join Clemens Food Group and be part of a team where your ideas can turn into action! Working under the direction of the Credit Manager, you will :
- Collections : Collect backup materials (BOLs, invoices) to assist in customer communications to resolve past-due invoices. Review the A / R Aging report to identify past-due invoices requiring action. Communicate with external customers to secure payment for past-due items and with internal customers to resolve past-due invoices, notifying sales of account status as needed.
- Dispute (Deduction) Management : Collect backup materials for incoming deductions and research, assess, and validate them in Dispute Management. Request approvals from internal customers to process deductions within the required timeframe, process credit memos in SAP / CRM systems, and request payback from external customers for unauthorized deductions. Schedule and prepare for recurring meetings with internal customers and match deductions with processed credit memos in SAP.
- Cash Applications : Accurately post payments to accounts from various sources (wire, ACH, fax checks, email checks). Create dispute cases on accounts when short payments or deductions are noted on remittances and participate in quarterly financial audits as needed.
- Data Management : Perform customer setup in the ERP system after the Credit Manager has made the credit decision. Communicate new customer setup and master data information to internal customers and account setup status to external customers. Store and maintain backup documents for master data management.
- Analysis and Reporting : Analyze deduction trends to identify root causes. Attend weekly Deduction Review Meetings. Perform ad hoc miscellaneous research as needed.
Application Note :
Clemens Food Group is not accepting unsolicited resumes from search or staffing firms. All resumes submitted by search or staffing firms to any employee at Clemens Food Group via email, the Internet, or directly without a valid written search agreement for this role and without having been asked to participate in this search will be deemed the sole property of Clemens Food Group. No fee will be paid in the event the candidate is hired. Firms not authorized to submit candidates will not be eligible for any fee or ownership claim.
Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
