Customer Service - Official Records Specialist, Delray Beach

We are hiring in South County! No legal experience? No problem! We offer on the job training!

The Clerk's office is seeking a detail oriented and customer focused professional who thrives in a fast-paced environment as an Official Records Specialist III in our Delray location!

In this role, you will have the opportunity assist the public in recording documents pertaining to mortgages, deeds, agreements, notices, and much more! More importantly, you will learn the significance of our office’s responsibility of safeguarding and protecting all official records filed in Palm Beach County.

Fun Fact: Did you know that our office is the official record keeper of:

• Digital Images date back to 1968. (Mortgages, deeds, agreements, notices, and much more)
• Marriage license listings date back to 1909.
• Plat and right-of-way maps date back to the late 1800s.

This position is eligible for a one dollar per hour stipend, which has already been added to the salary advertised. The one dollar per hour stipend will be awarded upon completion of the introductory period. The stipend will no longer apply should the employee transfer out of this position.

*This position requires up to five days of mandatory onsite training which is conducted at the main courthouse (205 N. Dixie Hwy, West Palm Beach, FL 33401). 

Why join our Clerk family? Because our Clerk family is our top priority! Total Compensation packages include:  

• Generous paid time off and 17 paid holidays – yes you read that right! 
• Superior health care plans with lower costs to you
• Retirement choices through the Florida Retirement System and deferred compensation plan 
• Award-Winning Wellness Program that gives employees incentives, tools, social support, and strategies to adopt and maintain a healthy lifestyle 
• Tuition Reimbursement
• Qualifying employer for Public Service Loan Forgiveness

At the Clerk of the Circuit Court & Comptroller’s Office you can:

• Work with a purpose
• Give back to the community
• Be part of a family
• Build your skills
• Pursue career advancement opportunities
• Reach your professional and personal goals

• Adds and updates grantor/grantee information into the official records system.
• Issues certified copies, processes Clerk's certificates of various types.
• Assists customers in person and by phone.
• Scans new and revised plats into the Official Records system; facilitates scanning of court records not yet imaged.
• Fulfills internal and external copy requests from the official records and case maintenance systems; certifies and/or exemplifies copies as requested; cashiers related.
• Serves as subject matter expert; performs cashier balancing duties or administrative duties delegated by department management.
• May perform work in other functional areas where cross-trained.
• Processes marriage licenses; generates and issues licenses; performs marriage ceremonies for all customers; cash-related fees; records licenses into the Official Records; performs filing duties as needed.
• Process marriage license applications and perform ceremonies. 
• Processes passports; screens passport documents and paperwork for sufficiency; processes passport pictures; provides copies as needed; collects and cashiers related fees; prepares passport transmittals; performs filing and copying duties as required.

High school diploma (or GED), supplemented by three (3) years of recent and relevant experience that demonstrates the ability to accurately apply acute attention to detail in maintenance of detailed data, preferably in an automated systems environment; or an equivalent combination of education, training and experience. Some vocational or college courses preferred. Once qualified, deputization may be required to perform the assigned functions.

Knowledge, Skills and Abilities
Strong attention to detail
Excellent organizational skills
Strong communication skills

Note: Vacancy postings may be cancelled at any time based on business needs.  Applicants who have applied will be notified of cancellations. Applicants who have applied will be notified of cancellations. Applicants with a disability who require accommodation within the application/interview process should direct a request in advance to human resources at careers@mypalmbeachclerk.com or 561 355 4172.
 
The Clerk of the Circuit Court & Comptroller is an Equal Opportunity Employer and a Drug-Free Workplace. Depending on the position, candidates are subject to drug screening, a physical and a background check as a condition of employment. Certain service members and veterans, and the spouses and family members of such service members and veterans, receive preference and priority, and that certain service members may be eligible to receive waivers for postsecondary educational requirements, in employment by the state and its political subdivisions and are encouraged to apply for the positions being filled. Pursuant to Florida Statute 295, Section 09 (b) and (c), Veterans’ Preference promotion preference shall apply to a person who was a veteran when employed by the state or its political subdivision and who was recalled to extended active duty and shall apply only to a veteran's first promotion after reinstatement or reemployment, without exception. The Clerk of the Circuit Court & Comptroller’s Officevalues the service veterans and their family members have given to our country and that the Clerk’s office supports the hiring of returning service members and military spouses. To claim preference, an applicant must complete and upload both the Veterans’ Preference Claim Form and required documentation prior to the position’s posted closing date. Hiring decisions are based on qualified candidates’ non-numerical assessments and numerical assessments, which include interviews. If an applicant claiming veterans’ preference for a vacant position is not selected, they may file a complaint with the Florida Department of Veterans' Affairs (DVA), 11351 Ulmerton Road, Suite 311, Largo, FL 33708. If an applicant seeking veterans’ preference in employment in the state of Florida is not selected for the position and is so notified, they must file their complaint with the DVA within 60 calendar days from the date the applicant is notified.

Salary : $17