What are the responsibilities and job description for the Customer Service - Official Records Specialist position at Clerk of the Circuit Court & Comptroller, Palm...?
The Clerk & Comptroller's office is a fast-paced, high-volume organization seeking professionals who like the challenge of variety to join our team as an Official Records Specialist III in our Palm Beach Gardens - Branch location.
What do Official Records mean? The Official Records consists of a searchable computerized index and links to digital images of documents dating back to 1968.
In this role, you will have the opportunity to expand your knowledge on the different types of documents that can be recorded at our office, i.e. mortgages, deeds, agreements, notices, and much more! More importantly, you will learn the significance of our office’s responsibility for safeguarding and protecting all official records filed in Palm Beach County.
This position is eligible for a one dollar per hour stipend which has already been added to the salary advertised. The one dollar per hour stipend will be awarded upon completion of the introductory period. The stipend will no longer apply should the employee transfer out of this position.
- This position requires up to five days of mandatory onsite training which is conducted at the main courthouse (205 N. Dixie Hwy, West Palm Beach, FL 33401).
Why join our Clerk family? Because our Clerk family is our top priority! Total Compensation packages include:
- Generous paid time off and 17 paid holidays – yes you read that right!
- Superior health care plans with lower costs to you
- Retirement choices through the Florida Retirement System and deferred compensation plan
- Award-Winning Wellness Program that gives employees incentives, tools, social support, and strategies to adopt and maintain a healthy lifestyle
- Tuition Reimbursement
- Qualifying employer for Public Service Loan Forgiveness
At the Clerk of the Circuit Court & Comptroller’s Office you can:
- Work with a purpose
- Give back to the community
- Be part of a family
- Build your skills
- Pursue career advancement opportunities
- Reach your professional and personal goals
Examples of Essential Functions
- Deliver excellent customer service with a positive, professional attitude
- Accepts documents for recording; identifies document type; verifies statutory requirements; calculates and cashiers related taxes and fees.
- Indexes documents accepted for recording; performs indexing of the grantor/grantee.
- Provide accurate, valid and complete information to the public by using the right methods/tools
- Certify copies of legal records
- Record and file legal documents
Typical Qualifications
- High school diploma (or GED), supplemented by three (3) years of recent and relevant experience that demonstrates the ability to accurately apply acute attention to detail in maintenance of detailed data, preferably in an automated systems environment; or an equivalent combination of education, training and experience. Some vocational or college courses preferred. Once qualified, deputization may be required to perform the assigned functions.
- Must be a US Citizen or US non-citizen national pursuant to 22 C.F.R. 51.22(b) to perform passport services.
Supplemental Information
Note: Vacancy postings may be cancelled at any time based on business needs. Applicants who have applied will be notified of cancellations. Applicants who have applied will be notified of cancellations. Applicants with a disability who require accommodation within the application/interview process should direct a request in advance to human resources at careers@mypalmbeachclerk.com or 561 355 4172.
The Clerk of the Circuit Court & Comptroller is an Equal Opportunity Employer and a Drug-Free Workplace. Depending on the position, candidates are subject to drug screening, a physical and a background check as a condition of employment. Certain service members and veterans, and the spouses and family members of such service members and veterans, receive preference and priority, and that certain service members may be eligible to receive waivers for postsecondary educational requirements, in employment by the state and its political subdivisions and are encouraged to apply for the positions being filled. Pursuant to Florida Statute 295, Section 09 (b) and (c), Veterans’ Preference promotion preference shall apply to a person who was a veteran when employed by the state or its political subdivision and who was recalled to extended active duty and shall apply only to a veteran's first promotion after reinstatement or reemployment, without exception. The Clerk of the Circuit Court & Comptroller’s Office values the service veterans and their family members have given to our country and that the Clerk’s office supports the hiring of returning service members and military spouses. To claim preference, an applicant must complete and upload both the Veterans’ Preference Claim Form and required documentation prior to the position’s posted closing date. Hiring decisions are based on qualified candidates’ non-numerical assessments and numerical assessments, which include interviews. If an applicant claiming veterans’ preference for a vacant position is not selected, they may file a complaint with the Florida Department of Veterans' Affairs (DVA), 11351 Ulmerton Road, Suite 311, Largo, FL 33708. If an applicant seeking veterans’ preference in employment in the state of Florida is not selected for the position and is so notified, they must file their complaint with the DVA within 60 calendar days from the date the applicant is notified.
