What are the responsibilities and job description for the Front Desk Sales Manager position at CLERMONT MEDICAL CONCIERGE & WEIGHT LOSS LLC?
Overview
We are seeking a dedicated and dynamic Front Desk Manager to join our team. The ideal candidate will play a pivotal role in ensuring exceptional customer service and smooth operations at the front desk. This position requires strong communication skills, the ability to supervise staff, and a knack for sales and customer engagement. As the first point of contact for our guests, the Front Desk Manager will create a welcoming atmosphere while efficiently managing daily operations.
Duties
- Oversee daily front desk operations, ensuring all tasks are completed efficiently and accurately.
- Provide outstanding customer service by addressing guest inquiries and resolving issues promptly.
- Supervise front desk staff, including training, scheduling, and performance evaluations.
- Manage cash register operations and ensure accurate handling of transactions using POS systems.
- Conduct product demonstrations and promote upselling techniques to enhance guest experiences.
- Maintain knowledge of retail math to assist with inventory management and sales reporting.
- Collaborate with other departments to ensure seamless communication and service delivery.
- Ensure the front desk area is clean, organized, and well-stocked with necessary supplies.
Requirements
- Proven experience in a customer service role; previous supervisory experience is preferred.
- Strong communication skills, both verbal and written; bilingual candidates are highly desirable.
- Familiarity with cash registers and POS systems is essential.
- Ability to perform retail math calculations accurately.
- Experience in sales or upselling techniques is a plus.
- Excellent organizational skills with attention to detail.
- Ability to work flexible hours, including weekends and holidays as needed.
- A positive attitude with a passion for providing exceptional customer service.
Job Types: Full-time, Contract
Pay: $15.24 - $37.47 per hour
Benefits:
- Flexible schedule
Shift:
- Day shift
- Morning shift
Work Location: In person
Salary : $15 - $37
